SummaryThe supplier is a manufacturer with strong innovation and customization capabilities, offering OEM and ODM services. Despite having quality assurance processes, their after-sales service lacks formal procedures for handling complaints. The supplier does not hold contracts with associated subcontractors and lacks overseas warehousing and showroom capabilities. They participate in trade shows but do not have overseas agents or branches. Their production capacity includes a focus on planetary reducers, and they have a single production line. Export sales contribute significantly to their revenue, though the exact trade volume and partnerships are unclear.
Supplier typeThe supplier is a manufacturer specializing in gears, gearboxes, and robotic products, engaged in both manufacturing and sales.
After-Sales capabilityThe supplier lacks written procedures or records for handling customer complaints, indicating a deficiency in structured after-sales service capability.
R&D capabilityThe supplier has a strong innovation capability with experienced engineers and designers, providing flexible customization and 3D design services.
Customization capabilityThe supplier offers flexible customization and both OEM and ODM services, meeting various customer specifications.
Product Q&A
Q:Are you a factory?
A:
Yes, we are a source factory and provide customization services to meet your specific needs.
Q:How can I customize a product?
A:
You can contact us and provide your requirements along with any drawings. Our team will recommend the most suitable product for you or customize it based on your specifications.
Q:What is the delivery time?
A:
Peak period: Approximately 30 days. Non-peak period: Around 10-15 days.
Q:What is the warranty period?
A:
The service life of our products is approximately 20,000 hours.
Q:What payment methods do you accept?
A:
We support L/C, T/T, D/P, D/A, Western Union, Paypal. The payment terms are: 30% deposit before production, 70% balance before shipping.