SummaryTongling Lichen Intelligent Equipment Co., Ltd. is a high-tech manufacturer of industrial automated packaging equipment, established in 2004, with an approximately 15,840 m² manufacturing plant and R&D, production, and sales capabilities. It reports written procedures and records for supplier service assessment, corrective actions, complaint handling, warehouse quality control, and finished-product inspection. The supplier holds ISO9001:2015, ISO45001:2018, and ISO14001 certifications, and reports regular fire drills. It offers full and partial customization, has four quality-control staff and two R&D engineers, and provides OEM services for recognized brands. However, it reports no valid manufacturing-capacity contract with an affiliated subcontractor, no in-stock capacity, no overseas warehouse or showroom, and no available SDK. Exporting began one year ago, with exports representing 21%–30% of sales. Financial data provided for 2022–2024 is recorded as zero, which prevents a positive assessment of...
Supplier typeThe supplier is identified as a technology-based, SRDI SME and a high-tech enterprise engaged in R&D, production, and sales of industrial automated packaging equipment. Its stated business focus is automation equipment manufacturing and replacing manual packaging with automated solutions.
CertificationsThe supplier reports ISO9001:2015, ISO45001:2018, and ISO14001 certifications, covering quality, occupational health and safety, and environmental management. These certifications provide explicit evidence of formal management systems.
After-Sales capabilityThe supplier reports clear procedures and retained records for handling customer complaints and corrective and preventive actions. Its R&D engineers are also responsible for technical support during production and after-sales service, indicating structured support capability.
R&D capabilityThe supplier is described as a technology-based and SRDI enterprise, has two R&D engineers, and undertakes product design and technical support. However, no SDK is available; the evidence supports internal product innovation but not SDK-based integration capability.
Customization capabilityThe supplier explicitly offers full customization, customization from designs, minor customization, and flexible customization. Its R&D engineers are responsible for confirming customer requirements and designing new products, supporting the stated customization range.