Question 1

What types of hydraulic presses do you manufacture?

Accepted Answer

We specialize in four-column, C-frame, H-frame, and servo-hydraulic presses, with capacities ranging from 10 tons to 2,000 tons. Custom configurations are available for deep drawing, stamping, forging, compression molding, and powder compacting applications.

Question 2

Can you customize the machine according to my specific requirements?

Accepted Answer

Absolutely. We provide full OEM/ODM customization, including press tonnage, stroke length, daylight, and table size; multi-stage speed control; heating/cooling plates; PLC control systems; and safety features. We provide a tailored solution within 24 hours.

Question 3

What certifications do your hydraulic presses carry?

Accepted Answer

Our machines are manufactured in compliance with ISO 9001 quality management systems. We can also assist with additional compliance requirements (e.g., UL or local electrical standards) upon request.

Question 4

What is the warranty period, and what does it cover?

Accepted Answer

We offer a 12-month warranty from the date of installation or 14 months from Bill of Lading, whichever comes first. The warranty covers all manufacturing defects in structural components, hydraulic system, and electrical controls. Wearable parts are excluded but supplied at cost price.

Question 5

What hydraulic system components do you use?

Accepted Answer

We use premium components: Hydraulic pumps by Rexroth (Germany) or Yuken (Japan); valves by Yuken or Atos (Italy); seals by NOK (Japan) or Merkel (Germany); and electrical components by Siemens or Mitsubishi.

Question 6

How do you ensure the machine quality before shipment?

Accepted Answer

Every machine undergoes a strict three-stage inspection: material incoming inspection, in-process inspection of welding and assembly, and final testing including 100% load testing at 110% nominal pressure for 30 minutes. A test report and video are sent to the buyer.

Question 7

What is the power requirement, and can you adapt to our local voltage?

Accepted Answer

Standard configuration is 380V / 50Hz / 3-phase. We can customize for 220V, 415V, 440V, or 60Hz systems. Please confirm your local industrial voltage when inquiring so we can configure the motor and electrical cabinet accordingly.

Question 8

Do you supply spare parts and dies/molds?

Accepted Answer

Yes. We stock common spare parts and can ship them within 48 hours. We can also design and manufacture stamping dies, drawing dies, or compression molds as a turnkey solution.

Question 9

What are the payment terms?

Accepted Answer

Our standard terms are T/T: 30% deposit upon order confirmation, 70% balance before shipment. For long-term partners or orders over $50,000, we can discuss L/C at sight. We do not accept D/P or D/A for first-time orders.

Question 10

How do you pack the machine for international shipping?

Accepted Answer

The machine is disassembled into main body, oil tank, and control cabinet. Each part is wrapped in anti-rust oil and stretch film, then secured in a plywood export case or steel frame. For FCL, we use sea-worthy packaging with moisture-proof bags and shock-absorbing blocks.

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