Question 1

What is the lead time for orders?

Accepted Answer

Normally, our lead time is 35 days.

Question 2

Do you accept sample orders or small orders?

Accepted Answer

Yes, we supply sample orders for customers as well.

Question 3

Can we have our logo on the product?

Accepted Answer

Of course, as long as the order quantity meets the requirement, your logo can be printed on the product.

Question 4

Do you offer samples?

Accepted Answer

Yes, we can offer samples, but the customers need to take care of the freight charge.

Question 5

How do you guarantee quality?

Accepted Answer

1. Factory audit, take the pictures of the production line at spot, make the audit report. 2. Our standard quality control process can try to find the problem at the source. 3. we signed the formal contract with the factory, which list the full specification of the product, including what materials should be used, life span, etc.

Question 6

How can we consolidate the container and load the cargo more safely?

Accepted Answer

Some fragile products may be broken during the delivery, such as the bulb, etc. we take care of your cargo when loading the container, make sure that the container space is fully used and the broken rate will be reduced to the minimum. At the gate of container, we use a net to prevent the carton wagging or fall when open the container gate.here is the picture:

Question 7

What if the container is less loaded?

Accepted Answer

ome items are fragile, such as infrared bulb, light,etc. some items are very heavy if packed by carton, so we suggest that the packed by pallet, pallet can well protect the cargo. The pallet size: 120 x 80 cm (European pallet), 110 x 110 cm Total Pallet high should be 150 cm, not more than 180 cm Total Pallet weight should be not more than 1 Ton. One pallet can load around 2 CBM.

Question 8

How can you offer competitive prices?

Accepted Answer

1. we use the low-cost factory, which near to Shanghai or in Shanghai suburb, and the transporation cost will be more reasonable. 2. we purchase in huge quantity. 3. professional buyer.

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