Question 1

Are you a factory or a trading company?

Accepted Answer

We are an experienced manufacturer based in China.

Question 2

How can I get samples to check your quality?

Accepted Answer

We will provide you with our existing samples for quality inspection, but the shipping cost shall be borne by you. If samples according to your design are needed to check our quality, the sample cost shall be paid by you. If your bulk order quantity meets our requirements, the sample cost can be refunded.

Question 3

Can I order multiple product colors (for applicable products)?

Accepted Answer

Yes! You can order multiple product colors for applicable items. Please note that there is no additional charge for ordering multiple product colors with the same artwork and imprint color, and you will get a price discount based on the total quantity. However, if you want two different imprint colors, an additional charge may be incurred.

Question 4

What are your delivery terms?

Accepted Answer

We accept EXW, FOB, CIF, etc. You can choose the one that is most convenient or cost - effective for you.

Question 5

When can I get the quotation?

Accepted Answer

We typically provide a formal quotation within 24 hours of receiving your inquiry. If you need an urgent price check, please indicate this in your email or call us directly, and we will prioritize your request.

Question 6

What kind of files do you accept for printing?

Accepted Answer

PDF, (CDR)CorelDRAW.

Question 7

Can you do the design for us?

Accepted Answer

Yes,our professional design team offers free design services.Simply share your ideas or send high-resolution images,even if you don't have complete files.We can design the layout you want and revise it until you are fully satisfied.

Question 8

How long can I expect to get the samples?

Accepted Answer

After you pay the sample fee and approve the layout, in most cases, the samples will be ready for delivery within 5 - 7 days. The samples will be sent to you by express.You can use your own courier account or prepay the shipping cost to us.

Product profile

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Waterproof

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Feature

Environmental Grade

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Key features

Company profile

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Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

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