Question 1

What is your minimum order quantity (MOQ)? Can I order samples?

Accepted Answer

There is no minimum order quantity for our standard products. You can order a single unit for evaluation or purchase in bulk.

Question 2

Are you a manufacturer or a trading company?

Accepted Answer

We are a manufacturer specializing in the research, development, and production of measuring instruments since 2008. We offer a wide range of instruments for industrial testing applications.

Question 3

How do you ensure product quality? Can you provide certificates?

Accepted Answer

Our instruments undergo quality inspections before shipment. Inspection reports and third-party calibration or testing certificates may be available upon request. Please contact us to confirm availability and any additional fees.

Question 4

What is your warranty and after-sales service policy?

Accepted Answer

Our instruments come with a 12-month warranty. We provide technical support and offer paid repair services after the warranty period.

Question 5

What are your payment methods, delivery terms, and lead times?

Accepted Answer

We accept payments in USD and CNY via T/T or Western Union. Our standard delivery terms include EXW and DAP. Lead times depend on product availability and order quantity. Please contact us for details.

Question 6

Do you offer OEM or customized products?

Accepted Answer

Yes, we offer OEM and customization services. Please contact us with your specific requirements to discuss available options.

Question 7

Are import duties and taxes included in the price?

Accepted Answer

Import duties and taxes depend on the destination country's regulations and are generally not included in the product price. We can provide the HS code for reference. Please consult your local customs authority for applicable charges.

Question 8

Why does the instrument read a Low E coated pane differently?

Accepted Answer

A soft Low E coating changes the reflection at the coated interface, which can weaken or shift one of the echoes. On such a unit, measure from the uncoated side where possible.

Question 9

Where is the LS200 commonly used?

Accepted Answer

It is used for installed windows, curtain wall glass, insulating glass units and laminated glass, where a caliper cannot reach. It is the economical choice for a glazier who needs an indication of the glass build up rather than a certified value.

Question 10

What are the key specifications of the LS200?

Accepted Answer

Glass thickness scale up to 70 mm and air space scale up to 34 mm, resolution and accuracy within +/-0.5 mm, minimum measurement area 10 x 100 mm, body 160 x 55 x 25 mm, weight 250 g, and a CR2032 button cell.

Question 11

What is the LS200 glass thickness gauge?

Accepted Answer

The LS200 is a mechanical scale glass thickness gauge that measures glass thickness and air space thickness from one side using laser reflection. It reads the reflection positions on a scale, so the operator calculates the values. It suits single layer, double and triple glazing and glass bottle wall thickness.

Question 12

How does the LS200 differ from the LS201?

Accepted Answer

The LS200 shows the reflections on a scale and the operator reads and calculates the thickness, with an accuracy of about +/-0.5 mm. The LS201 displays the thickness of each glass layer and each air space directly, with an accuracy of about 0.1 mm, and also measures laminated glass. The LS201 is faster and more precise, the LS200 is cheaper.

Question 13

Can the LS200 measure the air space of an insulating unit?

Accepted Answer

Yes. The air space appears as a gap between two reflection marks, and the scale converts that gap to the air layer thickness, up to about 34 mm. That is the value needed to identify the build up of an installed double glazed unit.

Question 14

How do I read the LS200 scale?

Accepted Answer

Press the button against the glass, look at the scale and identify the reflection marks. Take two readings to confirm, because a misread mark gives a wrong layer thickness.

Question 15

What is the difference between the digital and the scale version?

Accepted Answer

The digital version displays the thickness of each glass layer and each air space directly, needs no calculation and offers higher accuracy. The scale version shows the reflection positions on a scale and requires the operator to read and calculate the values, so it is slower and less precise but considerably cheaper.

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