Question 1

Are you a factory or a trading company?

Accepted Answer

We are a manufacturer integrating production and international trade. Welcome to visit our factory.

Question 2

What is coal-based columnar activated carbon mainly used for?

Accepted Answer

It is widely used for air purification, industrial waste gas treatment, gas-phase adsorption, solvent recovery, water treatment, desulfurization, and odor removal.

Question 3

What sizes of columnar activated carbon do you supply?

Accepted Answer

Common diameters include 1.5 mm, 2 mm, 3 mm, 4 mm, 5 mm, 6 mm, and 8 mm. Customized sizes are also available.

Question 4

What iodine values can you provide?

Accepted Answer

We can provide different iodine values according to application requirements, generally ranging from 400 to 1,100 mg/g.

Question 5

Can the specifications be customized?

Accepted Answer

Yes. Diameter, iodine value, ash content, moisture, hardness, packaging, and other specifications can be customized.

Question 6

How can I choose the right activated carbon?

Accepted Answer

Please tell us your application, treatment medium, pollutant type, operating conditions, and required specifications. We will recommend a suitable product.

Question 7

Can I get a sample before placing an order?

Accepted Answer

Yes, samples are available for quality testing. Sample quantity, freight, and delivery details can be discussed with our sales team.

Question 8

What is your minimum order quantity?

Accepted Answer

The minimum order quantity depends on the product specification and packaging method. Trial orders are negotiable.

Question 9

What packaging options do you offer?

Accepted Answer

Common packaging includes 25 kg woven bags with inner liners and 500 kg bulk bags. Customized packaging is also available.

Question 10

How do you control product quality?

Accepted Answer

We carry out strict inspection of raw materials, production processes, particle size, iodine value, moisture, ash content, and mechanical strength.

Question 11

What is the delivery time?

Accepted Answer

Delivery time is generally determined by the order quantity, product specifications, packaging requirements, and production schedule.

Question 12

What payment methods do you accept?

Accepted Answer

We usually accept T/T and L/C. Other payment terms can be discussed according to the order conditions.

Question 13

What transportation methods do you support?

Accepted Answer

We can arrange transportation by sea, rail, air, or land according to the destination, order quantity, and customer requirements.

Question 14

How should activated carbon be stored?

Accepted Answer

It should be stored in a dry, ventilated place and kept away from moisture, fire, strong odors, chemicals, and volatile substances.

Question 15

How can I get an accurate quotation?

Accepted Answer

Please provide the required diameter, iodine value, quantity, application, packaging method, destination port, and other technical requirements.

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Bet Surface Area M²/G

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