Question 1

Who are you and what services do you provide?

Accepted Answer

We specialize in providing OEM/ODM services for coffee machines to well-known global brands worldwide. Minimum order quantity is 1000-3000pcs per SKU, not suitable for small trial orders or individual resellers, ideal for brands with long-term cooperation plans.

Question 2

Who are your target customers?

Accepted Answer

We serve brand owners of home appliances, importers/distributors of home appliance stores, chains of home appliance stores, direct-selling companies, and coffee machine manufacturers.

Question 3

What are your core strengths?

Accepted Answer

Our strengths include customization, compliance support (CE/CB/GS/Rohs/EMC/UL/ETL/ECT), and scale production with stable supply.

Question 4

What makes your company different from others?

Accepted Answer

We have 13 years of experience on OEM/ODM producing solutions starting from 2013, exported to over 35 countries worldwide, and help improve your margin directly from us.

Question 5

What is your cooperation process?

Accepted Answer

The process includes market positioning and communication, clarifying requirements, providing solutions tailored to specific needs, prototype confirmation, mass production, quality inspection, and shipping and transportation.

Question 6

What after-sales services do you offer?

Accepted Answer

We provide comprehensive after-sales technical support including product usage guidance, troubleshooting and solutions, and remote assistance or on-site support. During the warranty period, we provide free repair or replacement of parts for quality issues, excluding damage caused by improper use. For severe quality issues that cannot be repaired, we support returns or exchanges.

Question 7

What are the customization options available?

Accepted Answer

We offer minor customization, flexible customization, customization from samples, and customization from designs.

Question 8

What are the payment terms and lead times?

Accepted Answer

Payment terms include LC, T/T, D/P, PayPal, Western Union, and small-amount payment. Average lead time is one month for both peak and off-peak seasons.

Product specifications

color

Product profile

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Procedure

Type

Model NO.

Capacity

Processlng Material

Usage

Style

Working Principle

Housing Material

Certification

Working Voltage & Power

Built-in Battery Capacity

Charging Mode

System Pressure

Max. Water Filling Capacity

Water Tank Material

Water Heating Temperature

Water Heating Mode

Inner Box Qty

Outer Carton Qty

Box Dimension (mm)

Outer Carton Dimension (mm)

N.W. / G.W.(Kg)

Brewing Time

Extraction System

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

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