What is the warranty policy for the acrylic tank?

Acrylic tank shells will be replaced with new ones within 5 years if any quality issues arise; for quality issues arising 5-10 years after purchase, a payment of 30% will be made and the old shell can be exchanged for a new one.

What is the warranty policy for electrical appliances?

Electrical appliances will be replaced with new ones within 3 years if any quality issues arise.

Large Swim SPA Pool 12 Meter Endless Swimming Pool with Whirlpool Massage SPA Pool

Name: Large Swim SPA Pool 12 Meter Endless Swimming Pool with Whirlpool Massage SPA Pool
Brand: Shandong Lotush International Trading Co., Ltd.
SKU: 2104002492

Shandong, ChinaShandong Lotush International Trading Co., Ltd.

US$22,799.00

1-4 sets

US$22,699.00

5-9 sets

US$22,599.00

10+ sets

Product profile

Customization

Available

Capacity

3 Persons

Drain Placement

Corner

Model NO.

81202A

Features

Aromatherapy, Chromatherapy Lighting, Digital Control Panel, Heated Backrest, Ozone Sterilization, Waterfall Faucet

Installation Type

Freestanding

Jet Type

Combination Jet

Massage Functions

Back Massage, Foot Massage, Full Body Massage, Hip Massage, Leg Massage

Material

Acrylic

Shape

Rectangular

Control System

Balboa

Insulation Thickness

20mm

Shell Colors

Brown/Dark/Light Gray/Black

Bottom

ABS Molding

Frame

Stainless Steel

Ozone

1 PCS

Filters

2 PCS

Weight

2600kg

MOQ

1 Set

Delivery Time

30-45 Days

Transport Package

Wooden Box

Specification

2400X11800X1500mm

Trademark

LotushSPA

Origin

China

HS Code

85167990

Production Capacity

100000

Key features

Endless Swimming Pool: 12-meter large swim spa designed for continuous swimming and exercise.

Multi-Function Massage: Features back, foot, full body, hip, and leg massage with 21 jets.

Premium Materials: Constructed with acrylic shell, ABS bottom, and 201 stainless steel frame.

Advanced Control System: Equipped with Balboa BP6013G3 control system and touchscreen SpaNet.

Health & Wellness: Includes ozone sterilization, aromatherapy, and chromatherapy lighting.

Customizable Options: Shell colors customizable to Brown, Dark, Light Gray, or Black.

Certified Quality: Meets CE, SAA, ROHS, and ISO9000 standards for global export.

Lifetime Warranty: Comprehensive lifetime warranty coverage for mechanical defects.

Company profile

Importers and ExportersExperienced Team

Shandong Lotush International Trading Co., Ltd.

Shandong, China

Business Type: Trading CompanyExport Year: 2023-03-10Nearest Port: Qingdao portAverage Response Time: ≤2.03hTerms of Payment: D/P, LC, T/T, etc.International Commercial Terms(Incoterms): CIF, EXW, FOB, CFR, DDP, DAP, FCA

AI-Powered supplier vetting

SummaryThe supplier is identified as a trading company with general import/export and building-decoration manufacturing activities. It reports annual capacities of 10,000 hot tub spas, 2,000 swim spas, and 10,000 ice tubs, and offers customization from samples, designs, and fully customized requirements. Export sales account for 71%–90% of total sales, but the supplier began exporting only two years ago. Innovation evidence is weak because no SDK is available. After-sales and quality-management controls are insufficiently documented: there are no written complaint-handling or corrective-action procedures, no quality-control test equipment, and no stated inventory, overseas warehouse, overseas branch, or showroom capability. Financial records are indicated for 2022–2024, but no substantive financial results are provided. Certification holdings and customer cases are not evidenced.

Supplier typeThe supplier is explicitly classified as a trading company. Its stated general projects include import and export of goods and technologies and manufacturing of building decoration, indicating a trading-oriented business model with some manufacturing scope.

After-Sales capabilityThe supplier reports no in-stock service capability, overseas warehouse, overseas showroom, overseas agent, or branch, and has no overseas service coverage. Complaint handling and corrective/preventive action have no written procedures or records, although stated service lead times are within 15 workdays to one month and three qualified service suppliers are listed.

R&D capabilityThe supplier explicitly reports no available SDK, which indicates a limitation in SDK-supported R&D capability. No other concrete R&D achievements, technologies, or development resources are provided.

Production capacityReported annual productivity is 10,000 hot tub spas, 2,000 swim spas, and 10,000 ice tubs. The business scope also covers building decoration manufacturing, plumbing fittings, metal products, valves, refrigeration and air-conditioning equipment, and related materials, but the trading-company classification and lack of detailed production evidence limit verification of manufacturing depth.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, and full customization. This directly supports broad customization capability for customer requirements.