Question 1

Does this tracker need a SIM card?

Accepted Answer

Yes. This 4G version requires a compatible SIM card with active mobile data service and suitable cellular coverage. SIM and data-plan costs should be confirmed separately

Question 2

Can it upload tracking information in areas without mobile coverage?

Accepted Answer

Remote data transmission requires a compatible mobile network. GPS positioning alone does not provide the connection needed to upload information to the platform.

Question 3

Which animals can use this tracker?

Accepted Answer

It is designed primarily for cattle and sheep. With an approximate weight of 800g, suitability must be assessed according to each animal's size, condition and mounting arrangement. It should not automatically be assumed suitable for young or small animals.

Question 4

How long does the battery last?

Accepted Answer

The built-in 20,000mAh rechargeable lithium battery offers an indicative operating time of approximately 6-8 months. Actual runtime depends on reporting frequency, signal strength, solar exposure and use of warning functions

Question 5

How is the tracker charged?

Accepted Answer

It supports solar charging and magnetic charging. Solar performance depends on sunlight and panel orientation. Use the approved magnetic charging cable and compatible power supply for manual charging.

Question 6

What positioning technologies does it support?

Accepted Answer

It supports GPS, BeiDou and LBS positioning, with Wi-Fi positioning available as an option. GPS accuracy is specified at less than 10 meters under suitable outdoor conditions; actual accuracy varies with the environment.

Question 7

How does the electronic fence work?

Accepted Answer

A safe grazing area is configured through the supported system. When an animal exits the boundary, enabled warning functions can activate. Fence shapes, quantities and alarm settings depend on the selected software configuration

Question 8

Does the device support electric stimulation?

Accepted Answer

Yes, adjustable electric stimulation is included in the described configuration. Its use must be appropriate for the animal and comply with applicable requirements. Please confirm the required settings and disabling options before ordering.

Question 9

Is the tracker waterproof?

Accepted Answer

It is rated IP67 when properly assembled and sealed. Keep covers secured and inspect the enclosure regularly. Avoid prolonged immersion, damaged seals and improper charging conditions.

Question 10

Can the product be customized, and what support is available?

Accepted Answer

We support OEM/ODM discussions for logos, packaging, manuals and functions. Firmware and platform integration require project evaluation. The source specification provides a one-year warranty from installation for qualifying product-quality faults, together with technical consultation.

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