Question 1

Is the product quality guaranteed? How to prove it?

Accepted Answer

Our products have been sold in the market for more than 10 years and have been verified by the market. Some well-known companies are using our products. We have a complete quality control system, a key parameter control system for the production process, a raw material supply system, etc. If there is a problem with the product, it may occur during transportation or storage.

Question 2

What is your packaging?

Accepted Answer

Most products are liquids, and the packaging is iron barrels or tons of boxes. The specific quantity is determined by the density of the product. Some products are solids and are packaged in plastic woven bags, paper bags, paper tubes, etc. Product packaging varies from product to product. We accept customized packaging.

Question 3

Which of your products have advantages in the market?

Accepted Answer

We are committed to creating value and providing solutions for customers. We believe that products that can meet these two points while saving costs are advantageous products.

Question 4

Which products have been bench tested?

Accepted Answer

T4218, T3133

Question 5

How long is the delivery time?

Accepted Answer

If there is inventory and the order is confirmed, it can usually be sent to the port in about 7 days. If there is no stock, it can be produced and sent to the port in about 2 weeks according to the order quantity and raw material situation. In case of large quantity and shortage of raw materials, the delivery date needs to be confirmed specifically.

Question 6

What is the payment method?

Accepted Answer

According to the order situation, if the amount is less than USD1000, it is 100% prepayment, because the bank handling fee is very high. The standard payment method is 30% advance payment by wire transfer, and the 70% balance is paid by wire transfer after seeing the copy of the bill of lading. We can accept letters of credit, but the requirement is 100% machine irrevocable letters of credit, and the contract amount is generally more than USD20000, because there are costs to operate letters of c

Question 7

How to deal with quality problems of goods?

Accepted Answer

First, rule out whether it is caused by transportation, storage, or improper use of formula. Then, check whether the COA indicators are within the qualified range, and confirm with the factory which indicators have problems and whether the raw materials have been replaced. Secondly, you can use third-party testing. If there are really problems with indicators or quality, can you compensate in subsequent orders? Or the customer mixes it with other products, resells it locally, or reissues it. The

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