Name: High Definition Eyelash Curler and Glitter Mascara for Stunning Eyes
Brand: Zhejiang Yafu Cosmetics Co., Ltd
SKU: 2054804152

Question 1

What are your main products?

Accepted Answer

Our main products encompass an extensive and luxurious range of cosmetics: lip gloss, lipstick, velvet matte lipstick, lip mask, mascara, lip liner, lip balm, eyebrow pencil, eye shadow, liquid eyeliner, loose powder, face painting, lip oil, lip cream, concealer, blush, pressed powder, liquid foundation, eyeliner gel, eyebrow pomade, eyebrow powder, makeup set, makeup base, highlighter stick, and contour stick.

Question 2

How can you guarantee your products' quality?

Accepted Answer

As a prestigious makeup manufacturer with over 20 years of experience, we adhere to the highest standards of quality, certified by GMPC and ISO22716. Our dedicated professional customer service team is available 24/7 to provide impeccable assistance.

Question 3

Could I print my own brand/logo?

Accepted Answer

Absolutely! OEM printing logo/pattern is welcomed based on MOQ. For other bespoke customizations, feel free to consult us, and we'll strive to accommodate your unique needs.

Question 4

Could we do customize, but we can't reach your MOQ. What should I do?

Accepted Answer

In such instances, please get in touch with our sales team to check our current order schedule. If we have a similar palette going into mass production that you can accept, you may place a smaller order below our MOQ. We're here to assist you.

Question 5

How to check my logo effect before production?

Accepted Answer

We will create and provide a detailed mock-up image featuring your logo on the product for your approval before commencing production.

Question 6

Can I get a sample before placing big orders?

Accepted Answer

Yes, we proudly offer 2 free samples, with the shipping cost borne by you. We ensure the package is shipped within 1-3 working days.

Question 7

Is the color of the product on the web images authentic and reliable?

Accepted Answer

Due to varying color effects of different monitors and skin tones, slight differences may exist between web images and actual products. We recommend purchasing samples for an accurate color assessment.

Question 8

What's the universal lead time for order delivery?

Accepted Answer

For goods in stock: Expect delivery within 5-10 working days. (Adding your logo requires an additional 5-10 days.) For mass production orders: Delivery takes 15-30 working days (longer during peak seasons).

Question 9

Which shipping methods are available, and how can I track my order?

Accepted Answer

By sea to your nearest port, by air to your nearest airport, or by express (DHL, UPS, FEDEX, TNT, EMS) directly to your door. Once your order is shipped, we will provide a tracking number to monitor the status of your goods.

Question 10

My package has missing products. What should I do?

Accepted Answer

Please contact us immediately and provide pictures of all received products. We will verify your order with our warehouse and sincerely apologize for any inconvenience caused.

Question 11

If I find broken powders in my products. What should I do?

Accepted Answer

It's typical to have a breakage rate between 1%-3%. Should it exceed 3%, simply send us photos promptly, and we'll ensure compensation with your next order. Your satisfaction is our utmost priority.

Question 12

Are the products cruelty-free and vegan friendly?

Accepted Answer

Absolutely! At Zhejiang Yafu Cosmetics Co., Ltd, we are passionately committed to ethical beauty. We strictly adhere to no animal testing policies, ensuring that every component of our High Definition Eyelash Curler and Glitter Mascara for Stunning Eyes is vegan-friendly. Relish in the beauty that feels as good as it looks, and enjoy using our products with a clear conscience.

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