Name: Youthful Radiance Revitalizing Skin Serum for Glowing Complexion
Brand: Zhejiang Yafu Cosmetics Co., Ltd
SKU: 2073910092

Question 1

What are your main products?

Accepted Answer

Our collection includes lip gloss, lipstick, velvet matte lipstick, lip masks, mascara, lip liner, lip balm, eyebrow pencil, eye shadow, liquid eyeliner, loose powder, face painting, lip oil, lip cream, concealer, blush, pressed powder, liquid foundation, eyeliner gel, eyebrow pomade, eyebrow powder, makeup sets, makeup base, highlighter sticks, and contour sticks.

Question 2

How can you guarantee your products' quality?

Accepted Answer

We are seasoned manufacturers with over 20 years of expertise, holding GMPC and ISO22716 certifications. We also provide a dedicated 24/7 professional customer service team.

Question 3

Could I print my own brand/logo?

Accepted Answer

Of course! We warmly welcome OEM printing of your logo/pattern based on MOQ requirements. For other bespoke customizations, please reach out to us.

Question 4

Could we do customize, but we can't reach your MOQ. What should I do?

Accepted Answer

Please connect with our sales team to explore our current order schedule. If a similar palette is in the pipeline for mass production, you may place a smaller order below MOQ.

Question 5

How to check my logo effect before production?

Accepted Answer

We will provide you with a mock-up image displaying your logo on the product for your approval prior to production.

Question 6

Can I get a sample before placing big orders?

Accepted Answer

Absolutely, we offer 2 free samples. You only need to cover the shipping expenses. Packages can be dispatched within 1-3 working days.

Question 7

Is the color of the product on the web images authentic and reliable?

Accepted Answer

Due to varying color displays across monitors, exact color matches cannot be guaranteed. We recommend purchasing samples for verification.

Question 8

What's the universal lead time for order delivery?

Accepted Answer

For stocked goods: 5-10 working days (adding logos requires an additional 5-10 days). For mass production: 15-30 working days (extended during peak seasons).

Question 9

Which shipping way is available and how to track?

Accepted Answer

We offer shipment by sea to your nearest port, by air to your nearest airport, or direct express delivery (DHL, UPS, FEDEX, TNT, EMS) to your door. A tracking number is sent once dispatched.

Question 10

My package has missing products. What should I do?

Accepted Answer

Please promptly contact us and provide photos of all received products. We will verify your order with our warehouse to resolve any discrepancies.

Question 11

If I discover broken powders in my products, what should be my course of action?

Accepted Answer

A breakage rate of 1%-3% is standard. If it surpasses 3%, please send photographic evidence, and we will ensure to compensate you in your next order.

Question 12

Are the products offered by Zhejiang Yafu Cosmetics Co., Ltd cruelty-free and suitable for vegan consumers?

Accepted Answer

Absolutely, our products are not tested on animals, and every ingredient is carefully selected to be vegan-friendly.

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