Question 1

1. What types of products do you offer?

Accepted Answer

We specialize in a comprehensive range of fragrance products, including:

Perfume & Eau de Toilette (for both women and men)
Perfume Samples
Perfume Gift Sets
Car Diffusers & Air Fresheners
Essential Oils & Fragrance Oils

Question 2

2. Can you create a custom fragrance for my brand?

Accepted Answer

Absolutely! We excel in OEM and ODM services. We can work with you to develop a completely unique scent, or you can choose from our extensive library that covers all popular market fragrances, notes, and accords. We also offer full customization on bottle design, packaging, and liquid capacity.

Question 3

3. What is your Minimum Order Quantity (MOQ)?

Accepted Answer

We are proud to offer great flexibility, especially for new partners. We accommodate both small-batch and large-scale production runs. Please contact our sales team for specific MOQ details based on your product of interest.

Question 4

4. What payment methods do you accept?

Accepted Answer

To facilitate easy global trade, we accept various secure payment methods, including:
 
Bank Transfer (T/T)
Letter of Credit (L/C)
Online payment gateways (e.g., PayPal, Credit Card)
Western Union

Question 5

5. Where do you ship to, and what are the shipping costs?

Accepted Answer

We ship to over 100 countries and regions worldwide. To provide a seamless and transparent experience for our customers, we primarily operate on a DDP (Delivered Duty Paid) basis. This means all import duties and taxes are calculated and handled by us, so you won't face any unexpected charges upon delivery.

Question 6

6. What is the estimated delivery time to my country?

Accepted Answer

We use the safest and most reliable logistics partners to ensure your orders arrive securely and on time.
 
USA: 5-8 business days
UK & Europe: Around 10 business days
Other regions: Delivery times may vary. Please inquire for an accurate estimate.

Question 7

7. What if my order arrives damaged or has a quality issue?

Accepted Answer

Your satisfaction is our top priority. We have a robust after-sales policy to handle such issues. In the rare event that you receive damaged items or identify a quality problem, please contact us immediately with photos/videos of the issue. We will promptly investigate and resolve it, typically by sending a replacement or offering a refund. We handle the entire process for you.

Product profile

Gender

Form

Capacity

Scent

Container

State

Type

Flavor

Raw Materials

Level

Capacity in

Package

CTN

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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