CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedExport Year: 4 Years CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤1.10h CertifiedTerms of Payment: LC, T/T, D/P, etc.
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SummaryThe supplier is involved in the production and customization of laser equipment for various applications, with a strong export focus (90% of sales). They provide comprehensive customization services and have advanced R&D capabilities, although they lack OEM services for known brands and SDK availability. The company maintains a small but experienced after-sales service team, proficient in remote troubleshooting. Financially, they have shown consistent capacity over the past three years. However, they do not have contracts with subcontractors, overseas warehouses, or showrooms.
After-Sales capabilityThe supplier has a small, experienced team that provides reliable after-sales service through remote guidance and on-site support if necessary.
Financial creditThe supplier has maintained consistent financial capacity over the last three years, indicating stability.
R&D capabilityThe supplier demonstrates innovation capability with recent new products and dedicated laser research and production facilities.
Production capacityThe supplier operates one production line with an annual output exceeding US$100 million.
Customization capabilityThe supplier offers extensive customization options, including full and flexible customization services.
Client casesThe supplier successfully resolved a customer's equipment issue remotely on the same day, showcasing their effective customer support.
Product Q&A
Q:I know nothing about this machine, what type of machine should I choose?
A:
We will help you choose the suitable machine and share you our best solution; You can share us what kind of material you're gonna mark on.
Q:When I got this machine, but I don't know how to use it. What should I do?
A:
We can send operation video and manual for the machine. Our engineer will do training online. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training.
Q:If some problems happen to this machine, what should I do?
A:
We provide a full two-year machine warranty. Any problems happened under warranty, components will be provided for replacement or repairement free of charge. If over the warranty, we still provide excellent service.
Q:What is the maximum laser power of this machine?
A:
The machine features a 200W Nd: YAG 1064nm laser source.
Q:Can this machine weld different types of metals?
A:
Yes, it is suitable for gold, silver, steel, titanium, copper, and custom materials.
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*To:Robot Laser Intelligent Co.,Ltd.
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