What is the after-sales service policy?

Our sales team will respond to your question within 24 hours (Holidays Excluded). Technical support will be available at any time, and free replacement will be provided once failure is confirmed caused by our product quality.

Maxdrill Y20 Rock Jack Hammer

Name: Maxdrill Y20 Rock Jack Hammer
Brand: Maxdrill Rock Tools Co., Ltd.
SKU: 1977672445

Guizhou, ChinaMaxdrill Rock Tools Co., Ltd.

US$560.00

1 Piece

Sample price:US$560.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Yes

Warranty

6 Months

Certification

ISO 9001:2015

Standard

Jb/T1674-2004

Surface Treatment

Painting

Manufacturing Process

Machining

Material

Alloy Steel / Carbon Steel/Rubber

Applicable Industries

: Construction Works, Energy & Mining

Key Word

Rock Drills

Machine Type

Drilling Tool

Bore Dia

34-42

Model No

Y24

Application

Rocking

Processing Type

Machined

Shank Size

22X108mm

Air Pipe Inner Dia,

19mm

Air Consumption

≤53

Transport Package

Carton&Plywood Pallet

Specification

24kgs

Trademark

MAXDRILL

Origin

China

HS Code

8430390000

Production Capacity

100000

Key features

Versatile Rock Drilling: Ideal for drilling downward and inclined blast-holes in medium hard and hard rock with hardness f=8-18.

Wide Application Scope: Suitable for open-pit quarries, mines, water conservancy projects, road building, and secondary blasting.

High-Quality Materials: Constructed from Alloy Steel, Carbon Steel, and Rubber for durability and performance.

Strict Quality Control: Experienced QC team performs strict inspection and testing for every order before shipping.

Flexible Customization: Offers customization from samples, designs, full customization, minor customization, and flexible options.

ISO 9001 Certified: Manufacturing process certified under ISO 9001:2015 standard for quality assurance.

Fast Production Time: Normal production takes 25 days; only 2-3 days if stock is available for requested sizes.

Responsive After-Sales: Sales team responds within 24 hours (excluding holidays) with 24/7 technical support available.

Company profile

Years of Export ExperienceSelf-brandedFast Delivery100% Finished Products Inspection

Maxdrill Rock Tools Co., Ltd.

Guizhou, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 20 years CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤2.31h

AI-Powered supplier vetting

SummaryThe supplier is identified as a combined company and a trading company located in Guiyang, with associated-company activity in wholesale and retail. It demonstrates broad customization, ODM availability, recent product development, and OEM service for well-known brands. Production information states five production lines and annual output of 100,000 pieces each for button bits, drill rods, shank adaptors, and couplings. Export sales account for 71%–90%, with markets in South America, Europe, and North America. Service procedures for supplier assessment, corrective actions, and complaint handling are documented and followed. However, the supplier reports no overseas warehouse, showroom, agent or branch, or offline trade-show participation; it also has no available SDK. Finished-product inspection has instructions but no written records. No certification information or specific customer names/cases are provided.

After-Sales capabilityThe supplier has clear procedures and followed records for customer complaints, corrective and preventive actions, and service-capability assessment. However, it reports no overseas warehouse, showroom, agent or branch, and no offline trade-show participation, while the stated number of countries offering overseas services is zero; this supports documented complaint handling but limited overseas service infrastructure.

R&D capabilityThe supplier reports new products during the past year and provides ODM services, demonstrating product-development activity. Nevertheless, it has no available SDK, and total R&D engineer experience is stated as two years, so the evidence supports some innovation capability but not a strong or broad technical platform.

Production capacityProduction information states five production lines and annual output of 100,000 pieces each for button bits, drill rods, shank adaptors, and couplings, with exports representing 71%–90% of total sales. The supplier also cites self-provided raw materials, advanced production equipment, and staff training; however, finished-product inspection has instructions but no written records.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. These capabilities are stated consistently in both the R&D and manufacturing information, indicating broad customization coverage.

Client casesThe supplier states that it provides OEM services for well-known brands, which is evidence of branded-customer experience. No brand names, project descriptions, order references, or independently verifiable customer cases are provided.