Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.11h
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SummaryShandong Maishibo Intelligent Technology Co., Ltd. is a trading company and manufacturer based in Shandong, China. It mainly offers mechanical equipment and has been exporting for less than a year, with 90% of sales from exports. Despite having a strong Quality Assurance system and some recognition in China, the supplier lacks written procedures for effective service and customer complaint management. Additionally, its innovation capability is limited as it does not provide ODM services or SDKs. The company's financial capacity is documented up to 2024, but specific cash flow details are unclear.
Supplier typeThe supplier is a combination of a trading company and a manufacturer/factory, operating as a limited company based in Shandong, China.
After-Sales capabilityThe company has a strong Quality Assurance philosophy, but lacks written procedures for handling customer complaints and service capability.
R&D capabilityThe supplier does not offer ODM services or SDKs, reflecting limited innovation capability.
Production capacityThe supplier's business scope includes a wide range of sales in mechanical and construction-related products, indicating a broad production capability.
Customization capabilityThe company offers customization from samples and designs but lacks ODM services.
Product Q&A
Q:What is the warranty period and coverage?
A:
3-month warranty for key parts (electrical, hydraulic, reducers). 1-year full machine warranty after installation. Lifetime support available.
Q:How long does shipping and delivery take?
A:
Standard machines take 25-30 days. Customized models may take longer. Estimated schedules provided after order confirmation.
Q:What are the accepted payment terms?
A:
30% T/T in advance, 70% via T/T or L/C before delivery. Made-in-China platform guarantee service is supported.
Q:Do you offer overseas installation and commissioning?
A:
Yes, experienced engineers travel to your site for installation and training (buyer covers expenses). 24/7 online video support is provided.
Q:What spare parts should I prepare and how to order?
A:
Stock critical wear parts like spare molds. Parts are available upon request, typically delivered within 7-15 days.