Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤1.16h
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SummaryShandong Maishibo Intelligent Technology Co., Ltd. is a trading company and manufacturer based in Shandong, China. It mainly offers mechanical equipment and has been exporting for less than a year, with 90% of sales from exports. Despite having a strong Quality Assurance system and some recognition in China, the supplier lacks written procedures for effective service and customer complaint management. Additionally, its innovation capability is limited as it does not provide ODM services or SDKs. The company's financial capacity is documented up to 2024, but specific cash flow details are unclear.
Supplier typeThe supplier is a combination of a trading company and a manufacturer/factory, operating as a limited company based in Shandong, China.
After-Sales capabilityThe company has a strong Quality Assurance philosophy, but lacks written procedures for handling customer complaints and service capability.
R&D capabilityThe supplier does not offer ODM services or SDKs, reflecting limited innovation capability.
Production capacityThe supplier's business scope includes a wide range of sales in mechanical and construction-related products, indicating a broad production capability.
Customization capabilityThe company offers customization from samples and designs but lacks ODM services.
Product Q&A
Q:What's your warranty period, and what does it cover?
A:
3-month warranty for key parts including electrical components, hydraulic systems, and gearboxes. 1-year full machine warranty from the date of delivery.
Q:How do you handle shipping and delivery?
A:
Delivery usually takes about 25-30 days for standard machines. Customized models may take longer depending on specifications. We keep you updated throughout and provide estimated shipping schedules once your order is confirmed.
Q:What are the accepted payment terms?
A:
Our standard terms are 30% T/T in advance and the remaining 70% via T/T or L/C before delivery. We also support the Made-in-China platform guarantee service for added security.
Q:What documents will I receive upon delivery?
A:
You'll receive a complete shipment package, including operation manuals, maintenance guides, warranty certificates, a parts list, and packing list. These are essential for smooth setup and future reference.
Q:What spare parts should I prepare, and how do I order them?
A:
We recommend stocking critical wear parts like spare molds, pressure pads, and hydraulic seals. Spare parts are available upon request-typically delivered within 7-15 days depending on shipping method.