Question 1

Do you have a catalog?

Accepted Answer

Yes. Please tell us your preferred motor type so that we can send you proper one.

Question 2

Which data can be customized?

Accepted Answer

Voltage, speed, torque, power, dimension and shaft etc.. Kindly send us sample or share your detailed requirements for us to evaluate and recommend you best resolution.

Question 3

What if my customized motor needs development of mold?

Accepted Answer

First, we will try to find ready mold matching your specifications. Or we can develop mold for mass production. During sampling period we try to make sample by CNC and with ready similar parts to save your cost of testing samples as what as we can.

Question 4

Do you supply motor accessories such as patch cord, encoder and PCB etc.?

Accepted Answer

We can help you source in case you need.

Question 5

Can you also supply with terminal product related with the motors?

Accepted Answer

We've been help designing and making terminal products to save cost and time..

Question 6

Can you quote with shipping fee?

Accepted Answer

Yes.We have well-cooperated forwarder and is happy to get you favorite shipping fee.

Question 7

What's normal lead time of samples and mass production?

Accepted Answer

It takes around 15-20 days to make regular sample and 25-30 days for customized one. It will take about 45 days to complete a 5000pcs order after samples are confirmed. Mold development time is approx 2-3 months.

Question 8

What is MOQ?

Accepted Answer

Any quantity is welcome as trial order. But price will be different based on materials cost difference due to MOQ difference.

Question 9

How can you guarantee quality?

Accepted Answer

Always make sample as per confirmed drawing and data. Always start mass production according to confirmed samples. Always 100% final inspection before shipment. Always get satisfaction from our clients.

Question 10

Is your price accurate online? How can I place sample order?

Accepted Answer

Price here is rough idea of our standard model only. Please contact us for confirmation of specification before get accurate and favorite price. Then we can go on with online sample order or directly deal with our company off line.

Question 11

What's your after-sale service?

Accepted Answer

Normally one year guarantee after goods reach your hand. Due to different work duty the life time will vary. However, we will always be cooperative to help resolve the problem.

Question 12

What certificates do you have?

Accepted Answer

All materials passed RohS. Since motors are normally customized and the certification cost and period is different. We can apply for certificates(such as CE, UL,ETL etc.) as per client's request. Certification period normally takes 2-3 months.

Question 13

Are you manufacture or trading company?

Accepted Answer

We're a team of partnership with professional and experienced technical, procurement,international communicator and after-sales team etc.. Our company Meichu is responsible for importing&exporting business, but we have tightly cooperated and contracted factories, we joined each other's company one another to be sure of good quality, high efficiency and timely delivery. The 1+1>2 high efficient work mode always bring our client's satisfaction on price, quality and service.

Question 14

Why should I choose you?

Accepted Answer

We're a professional, cooperative and responsible team. First responsibility then business is our work attitude. Same price compare quality. Same quality compare service. Same service compare responsibility.

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