SummaryThe supplier is a trading company with a strong focus on exports, primarily serving South America, Eastern Europe, and other global regions. They offer a range of customization options and have a robust R&D capability, including OEM and ODM services. Their after-sales service is comprehensive, including maintenance and repair services in Brazil. While they have procedures for quality assurance and handling complaints, there is a lack of documentation. Financial data is not available, making it difficult to assess financial credibility. They participate in trade shows like Interplast and have overseas warehouses and showrooms.
After-Sales capabilityThe supplier offers comprehensive after-sales services, including debugging, repair, and maintenance, with capabilities in Brazil and proximity to Ningbo Port.
R&D capabilityThe supplier demonstrates innovation capability with a professional R&D team and has introduced new products in the past year.
Production capacityThe supplier has a stated annual production output of US$5 Million to US$10 Million, with a specific focus on plastic extruder production.
Customization capabilityThe supplier offers a wide range of customization options, including full customization and ODM services.
Product Q&A
Q:What is the warranty period?
A:
We provide a one-year warranty starting 12 months after shipment.
Q:Can the machine dimensions be customized?
A:
Yes, the machine is fully customized to meet specific customer requirements.
Q:What kind of technical support is available?
A:
We offer 24-hour technical support via email, phone, and video.
Q:Is installation training included?
A:
Yes, we provide free installation training for one week at our factory.
Q:What is the lead time for production?
A:
Lead time varies by season: one month during peak season and 3-6 months during off-season.
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*To:Ningbo Mengkwa Machinery Co., Ltd.
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