SummaryThe supplier exports products to over 50 countries and has a comprehensive global sales and after-sales system. While it provides 3D software design services and offers full customization, it lacks certain professional technical capabilities and SDK availability. The company invests heavily in R&D for food machinery innovation. Despite lacking written procedures for customer complaints, it ensures quality assurance. The supplier does not maintain overseas warehouses, showrooms, or agents, but it has a capable in-stock service.
After-Sales capabilityThe supplier has a robust global after-sales service, offering 24/7 support and is highly praised by customers.
R&D capabilityThe company invests heavily in R&D for innovative food machinery technologies, indicating strong innovation capabilities.
Customization capabilityThe supplier offers full customization from samples and designs, reflecting strong customization capabilities.
Client casesThe supplier exports to over 50 countries and is favored by global customers, indicating successful customer relationships.
Product Q&A
Q:What is the production capacity of the machine?
A:
The machine can produce 600 to 800 edible cups per hour.
Q:Can the machine be customized for specific shapes?
A:
Yes, we can customize the machine based on the shape and size of the ice cream cone you want to make.
Q:What is the warranty period?
A:
We provide a 1-year warranty for this machine.
Q:What is the lead time for orders?
A:
The average lead time is within 15 workdays for both peak and off-peak seasons.
Q:What are the payment terms?
A:
We accept LC, T/T, D/P, PayPal, Western Union, and small-amount payments.
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