Question 1

Do you support sample orders before placing a bulk OEM order?

Accepted Answer

Yes, absolutely. We welcome sample orders for you to test our high-fidelity sound quality, built-in DSP effects, and overall build quality. The sample cost can often be refunded when you place your first bulk order

Question 2

Are you a direct manufacturer or a trading company?

Accepted Answer

We are a direct professional audio equipment manufacturer located in Enping, China. This means you get 100% factory-direct pricing, strict quality control, and direct technical support without any middleman markup

Question 3

Can this mixing console be used in countries with 110V power grids?

Accepted Answer

es. We can configure the power supply to support 110V-240V wide voltage. It works perfectly and safely across different regions, making it ideal for international distributors

Question 4

Is the CT-Series suitable for church PA systems and outdoor stage rentals?

Accepted Answer

Definitely. It features a built-in highly integrated powerful audio processor, <0.03%@1KHz ultra-low distortion, and precise 3-band EQ. It's specifically designed for clear vocal interpretation in churches, live bands, and stage events

Question 5

Can I customize my own brand logo on the mixing console (OEM/ODM)?

Accepted Answer

Yes, we provide comprehensive OEM and ODM services. We can customize your brand logo on the console panel, design unique packaging boxes, and even adjust specific audio parameters according to your local market needs

Question 6

What is the purpose of the "Mechwarrior" design on the CT-Series?

Accepted Answer

The sci-fi mechwarrior design is not just for a stunning futuristic aesthetic. It also utilizes robust, heavy-duty casing materials to protect the internal IC chips and extended damping faders during frequent transport and outdoor equipment rentals

Question 7

Does this mixer support wireless music playback from mobile phones?

Accepted Answer

Yes, it is equipped with a built-in Bluetooth 5.0 module for lossless wireless transmission. It also has a USB port that supports playing MP3, WMA, and FLAC formats directly from a flash drive

Question 8

How many channel options are available for the CT-Series?

Accepted Answer

We offer flexible channel configurations including 8-channel, 12-channel, and 16-channel models. You can choose the exact size and specifications based on the scale of your audio engineering projects

Question 9

What is your standard lead time for wholesale orders?

Accepted Answer

For standard models without customization, we can dispatch within 3-7 days. For OEM customized bulk orders, the lead time is generally 25-35 days, ensuring every unit passes our strict aging and acoustic tests before shipment to your destination port

Question 10

What kind of after-sales warranty do you provide?

Accepted Answer

We provide a standard 1-year factory warranty. Furthermore, for our long-term wholesale distributors, we provide online technical guidance and will send free replacement parts (such as spare faders or IC boards) to support your local maintenance

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