What is the warranty policy?

For quality issues within the first year, we cover the cost and shipping of parts, promise to repair, and extend the warranty. For man-made damage or after one year, customers pay for parts and shipping.

What should I do if the machine has problems?

Our engineers provide support via video call. We also provide operation and basic troubleshooting videos to help you solve issues in time.

High-Quality Cotton Candy Maker for Festivals and Gatherings

Name: High-Quality Cotton Candy Maker for Festivals and Gatherings
Brand: Guangzhou Microcolor Intelligent Technology Co., Ltd.
SKU: 2183046725

Guangdong, ChinaGuangzhou Microcolor Intelligent Technology Co., Ltd.

US$5,600.00

1-9 Pieces

US$5,400.00

10-49 Pieces

US$5,200.00

50+ Pieces

Product profile

Customization

Available

Type

Cotton Candy Machine

Environmental Condition

Semi-outdoor

Model NO.

MC580-M

Payment

Coin / Cash / Credit Card / Bank Card / NFC

Charge System

Coin / Cash / Credit Card / Bank Card / NFC

Function

Making Cotton Candy

Touch Screen

Power-off Protection

With Power-off Protection

Extended Networking

Support Extended Networking

Change

With Small Change

Failure Self Detection

With Failure Self Detection

Condition

New

Customized

LCD Display Monitor

21.5'' Touch Screen

Warranty

1 Year

After-Sales Service Provided

Video Technical Support, Online Support

Color

Custom

Power

2500W

Voltage

110-220V

Cleaning Water Consumption

25 Pieces / L

Candy Making Time

90s / Piece

Language

125+ Languages

Flavors Quanlities

4 Flavors / Custom

Candy Design Patterns

36 Patterns / Custom

Paper Stick Capacity

300 Pieces

Applicable Industries

Hotels, Retail, The School, The Cinema, The Superm

Machinery Function

Remote Management, Shortage Notice, Fault Diagnosi

Certification

CE, CB

Transport Package

Bubble Wrap + Wooden Box

Specification

1300*670*1950mm(L*W*H)

Trademark

Micro-Color

Origin

Guangzhou, China

Production Capacity

2000 Pieces/Month

Key features

Customizable Design: Supports ODM/OEM with custom logo, colors, and patterns.

Multi-Language Support: Interface supports 125+ languages for global operation.

Smart Remote Management: Mobile app allows real-time data monitoring and fault diagnosis.

High Efficiency: Produces one cotton candy in 90 seconds with 300-piece stick capacity.

Flexible Payment Options: Accepts cash, coins, credit cards, bank cards, and NFC.

Safety Features: Equipped with power-off protection and failure self-detection.

Durable Construction: New condition machine with CE and CB certifications.

Versatile Application: Suitable for hotels, schools, cinemas, and retail stores.

Company profile

High Repeat Buyers Choice100% Finished Products InspectionExperienced TeamYears of Export Experience

Guangzhou Microcolor Intelligent Technology Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 15 years CertifiedNearest Port: Guangzhou Port, Shenzhen PortAverage Response Time: ≤4.81h

AI-Powered supplier vetting

SummaryThe supplier demonstrates strong customization, design, ODM/OEM, software, and technical-service capabilities. It reports over 20 experienced researchers and developers, recent new-product activity, an available SDK, and flexible customization options. Service management is supported by written procedures and records for supplier assessment, corrective/preventive actions, and complaint handling, although finished-product inspection instructions lack written records. The supplier has exported for 15 years, with exports representing 90% of total sales, but reports no overseas warehouse, showroom, agent or branch, or offline trade-show participation. Financial records are identified for 2021–2023, but no financial results are provided. Patent ownership is stated as zero, while one registered trademark is reported. Customer coverage includes retail, food and beverage, and entertainment sectors, but specific customer names or case studies are not provided.

Supplier typeThe supplier is presented as a professional technical supplier offering 3D software design, ODM, OEM, and product development services. Its team includes over 20 experienced researchers and developers, indicating a manufacturer or development-oriented supplier rather than a purely trading intermediary.

After-Sales capabilityThe supplier has written procedures and followed records for handling customer complaints, and it provides training as an overseas service offering. However, it reports no overseas warehouse, showroom, agents, branches, or offline trade-show participation, limiting evidence of localized overseas support.

R&D capabilityThe supplier reports new products within the past year, ODM capability, an available SDK, software tools including PS and CAD, and a team of over 20 researchers and developers. However, it reports zero R&D patents, so innovation activity is evident but patent-based output is not demonstrated.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, flexible customization, 3D software design, ODM, and OEM services. This provides direct evidence of broad customization capability.

Product Q&A

Q:What payment methods are supported?

The machine supports cash, coins, credit cards, bank cards, and NFC. Credit card service fees vary by region and are charged by the payment system company directly to the machine owner's bank account.

Q:Can I customize the product with my logo or design?

Yes, we offer customized services including ODM and OEM. You can print your logo, letters, and pictures on the product.

Q:What is the delivery time?

Delivery time depends on the quantity ordered. It is usually within 5-30 days.

Q:Does the machine support multiple languages?

Yes, the machine interface supports 125+ languages, allowing you to switch freely according to your country's language.

Q:Can I monitor the machine data via mobile phone?

Yes, we have developed a mobile app for the machine that allows you to check machine data remotely.