What is your warranty policy?

(1)ln the case of quality issue within the 1st year of use, we are responsible for the cost and shipping of the parts, promise to repair it,and extend the warranty period. (2)Man-made damage and after 1 year, customers need to pay for parts and shipping.

What shall l do if the machine has some problems?

(1) Our engineer will support by video call. (2) We have operation videos, basic trouble shooting videos so that you can solve it in time.

Smart Candy Floss Machine for Effortless Event Treats

Name: Smart Candy Floss Machine for Effortless Event Treats
Brand: Guangzhou Microcolor Intelligent Technology Co., Ltd.
SKU: 2176195735

Guangdong, ChinaGuangzhou Microcolor Intelligent Technology Co., Ltd.

US$5,600.00

1-9 Pieces

US$5,400.00

10-49 Pieces

US$5,200.00

50+ Pieces

Product profile

Customization

Available

Type

Cotton Candy Machine

Environmental Condition

Semi-outdoor

Model NO.

MC580-M

Payment

Coin / Cash / Credit Card / Bank Card / NFC

Charge System

Coin / Cash / Credit Card / Bank Card / NFC

Function

Making Cotton Candy

Touch Screen

Power-off Protection

With Power-off Protection

Extended Networking

Support Extended Networking

Change

With Small Change

Failure Self Detection

With Failure Self Detection

Condition

New

Customized

LCD Display Monitor

21.5'' Touch Screen

Warranty

1 Year

After-Sales Service Provided

Video Technical Support, Online Support

Color

Custom

Power

2500W

Voltage

110-220V

Cleaning Water Consumption

25 Pieces / L

Candy Making Time

90s / Piece

Language

125+ Languages

Flavors Quanlities

4 Flavors / Custom

Candy Design Patterns

36 Patterns / Custom

Paper Stick Capacity

300 Pieces

Applicable Industries

Hotels, Retail, The School, The Cinema, The Superm

Machinery Function

Remote Management, Shortage Notice, Fault Diagnosi

Certification

CE, CB

Transport Package

Bubble Wrap + Wooden Box

Specification

1300*670*1950mm(L*W*H)

Trademark

Micro-Color

Origin

Guangzhou, China

Production Capacity

2000 Pieces/Month

Key features

Customized Design Options: Full customization available for LCD display, warranty, color, and language support.

Multi-Function Payment System: Supports cash, coin, credit card, bank card, and NFC payment methods.

Remote Management Capability: Features mobile app for real-time data monitoring and fault diagnosis.

Extensive Language Support: Machine interface supports over 85 national languages for global use.

Comprehensive Warranty Coverage: 1-year warranty covers parts and shipping for quality issues.

High Capacity Storage: Holds up to 300 paper sticks with 4 flavor options.

Advanced Self-Detection: Built-in failure self-detection and shortage notice systems.

Fast Candy Production: Produces cotton candy in approximately 90 seconds per piece.

Company profile

High Repeat Buyers Choice100% Finished Products InspectionExperienced TeamYears of Export Experience

Guangzhou Microcolor Intelligent Technology Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 15 years CertifiedNearest Port: Guangzhou Port, Shenzhen PortAverage Response Time: ≤5.11h

AI-Powered supplier vetting

SummaryThe supplier demonstrates strong customization, design, ODM/OEM, software, and technical-service capabilities. It reports over 20 experienced researchers and developers, recent new-product activity, an available SDK, and flexible customization options. Service management is supported by written procedures and records for supplier assessment, corrective/preventive actions, and complaint handling, although finished-product inspection instructions lack written records. The supplier has exported for 15 years, with exports representing 90% of total sales, but reports no overseas warehouse, showroom, agent or branch, or offline trade-show participation. Financial records are identified for 2021–2023, but no financial results are provided. Patent ownership is stated as zero, while one registered trademark is reported. Customer coverage includes retail, food and beverage, and entertainment sectors, but specific customer names or case studies are not provided.

Supplier typeThe supplier is presented as a professional technical supplier offering 3D software design, ODM, OEM, and product development services. Its team includes over 20 experienced researchers and developers, indicating a manufacturer or development-oriented supplier rather than a purely trading intermediary.

After-Sales capabilityThe supplier has written procedures and followed records for handling customer complaints, and it provides training as an overseas service offering. However, it reports no overseas warehouse, showroom, agents, branches, or offline trade-show participation, limiting evidence of localized overseas support.

R&D capabilityThe supplier reports new products within the past year, ODM capability, an available SDK, software tools including PS and CAD, and a team of over 20 researchers and developers. However, it reports zero R&D patents, so innovation activity is evident but patent-based output is not demonstrated.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, flexible customization, 3D software design, ODM, and OEM services. This provides direct evidence of broad customization capability.

Product Q&A

Q:How about the payment system of the machine?

(1) Cash or coin or credit card. (2) Credit card operating service fees vary in different regions, please inform your location and we will check. (3) The credit card service fee is charged by the payment system company, and the income by the machine is also directly to the bank card account bound by the machine owner, which is not related to our seller.

Q:Can you print my logo, letter & picture on the product?

Yes. We offer customized services(ODM&OEM).

Q:How long is the delivery time?

Base on the quantity you need. Usually within 5-30 days.

Q:Can you switch according to the language of our country?

Yes, our machine has 85 national languages to switch freely.

Q:Can I see the machine data from my mobile phone?

Yes,we develop mobile phone app for the machine you can check the machine data such.