Question 1

Can I obtain samples?

Accepted Answer

Yes, samples are available upon request.

Question 2

What guarantees do you have for the quality of your steel?

Accepted Answer

Our steel products are produced strictly in accordance with international standards and internal enterprise standards. Each batch of products undergoes strict quality inspection, and we provide a quality assurance certificate. If any quality issues are found during use, we will provide after-sales services such as returns, replacements, or compensation based on specific circumstances.

Question 3

Do you have a factory?

Accepted Answer

Yes, we have a factory in Liaocheng. Welcome to visit our company and factory. We are a professional manufacturer that provides OEM/ODM services to our customers.

Question 4

What is the production capacity of your factory?

Accepted Answer

The factory has an annual production capacity of 500,000 tons, fully meeting the production demand.

Question 5

When will the shipment be made?

Accepted Answer

All of our products are in stock and will be shipped within 15-21 days.

Question 6

What transportation method do you usually use?

Accepted Answer

For the export of steel, we usually use sea freight because sea freight has lower costs and is suitable for the transportation of large quantities of goods. For some urgent orders or small batch goods, we can also consider other transportation methods such as air or land transportation.

Question 7

What are the packaging methods for steel?

Accepted Answer

Our steel is usually packaged in bundles. For some steel with special requirements, such as stainless steel plates, we also use moisture-proof and rust proof packaging materials, such as plastic film, rust proof paper, etc., to prevent the steel from being damaged and corroded during transportation and storage.

Question 8

What payment methods do you accept?

Accepted Answer

We usually accept payment methods such as wire transfer (T/T), letter of credit (L/C), and collection (D/P, D/A). Of course, we can also negotiate more flexible payment methods based on specific circumstances.

Question 9

Can you provide technical support for the use and processing of steel?

Accepted Answer

We have a professional technical team that can provide you with technical support for the use and processing of steel, including technical guidance on cutting, welding, bending, and other aspects of steel to help you better use our products.

Question 10

Can special performance steel be customized?

Accepted Answer

Sure, we have advanced research and development and production capabilities, and can customize steel with different properties according to customers' special needs, such as high-strength, high toughness, high temperature resistance, corrosion resistance and other special performance steel.

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