CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 5 Years CertifiedNearest Port: Qingdao Port, Tianjin Port, Shanghai PortAverage Response Time: ≤2.22h
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SummaryShandong Hixen Machinery Co., Ltd is a trading company with over 10 years of experience in the design, manufacturing, and sales of machinery. The company has a strong export focus, accounting for 71% to 90% of total sales. The supplier provides comprehensive after-sales services, including maintenance and technical support. They have a clear procedure for handling customer complaints and implementing corrective actions. The company is involved in innovation, with recent product developments and ODM services. Its production capability includes manufacturing 3000 mini excavators annually. However, it lacks overseas showrooms and warehouses.
CertificationsThe supplier holds a CE certification and conducts regular fire drills, indicating compliance with safety and quality standards.
After-Sales capabilityComprehensive after-sales services are provided, including technical support, maintenance, and troubleshooting.
R&D capabilityThe supplier demonstrates innovation capability with new product developments in the past year and offers ODM services.
Production capacityThe supplier's annual production includes 3000 sets of mini excavators, indicating a significant production capacity.
Customization capabilityOffers a wide range of customization options including full and minor customization from designs or samples.
Client casesThe supplier has a structured approach to customer complaints and offers effective solutions.
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