Question 1

What is the rated voltage of your cable?

Accepted Answer

Our cables cover rated voltages from etc. (300/500 V, 0.6/1 kV, 1.8/3 kV depending on the model). Please let us know your required voltage and we will recommend the suitable model.

Question 2

What conductor material do you use? Copper or aluminum?

Accepted Answer

We offer both high-purity copper conductors and aluminum conductors,tinned copper, depending on your budget, project and installation environment.

Question 3

What is the insulation material of your cable?

Accepted Answer

We use materials such as PVC (Polyvinyl Chloride) and XLPE (Cross-linked Polyethylene). XLPE provides higher temperature resistance and ageing performance; PVC provides good cost-effectiveness for standard usages.

Question 4

Are your cables suitable for outdoor / underground / direct burial installation?

Accepted Answer

Yes,we have specially designed models with jackets and structures for outdoor, underground or direct burial use. Please tell us the installation environment (e.g., buried, exposed to UV, corrosive soil) and we will recommend the proper model.

Question 5

What cross-section (conductor size) do you offer?

Accepted Answer

We supply conductor sizes from e.g., 0.5 mm, 1.0 mm, 2.5 mm, 4 mm, 10 mm up to 400mm sizes. Please provide your current load, circuit length, and installation method so we can calculate and recommend the correct size.

Question 6

What is the maximum permissible current for your cable?

Accepted Answer

The allowable current depends on conductor material, cross-section, installation method, ambient temperature. Please provide your model or installation conditions and we will calculate or supply the data.

Question 7

What is the jacket/sheath material of your cable?

Accepted Answer

Common jacket materials include PVC, PE (Polyethylene), PUR (Polyurethane), LSZH (Low Smoke Zero Halogen). Different jackets apply to different environments (indoor, fire-sensitive, underground). Please tell us your usage environment

Question 8

Do your cables have fire-resistant / low smoke zero halogen (LSZH) versions?

Accepted Answer

Yes, we have models with fire-rated and LSZH jackets suitable for environments requiring low smoke or halogen-free properties

Question 9

Are your cables single-core or multi-core / multi-conductor?

Accepted Answer

We offer both single-core (one conductor) and multi-core/multi-conductor (multiple conductors under one sheath) cables. Please describe your usage (power, control, signal) so we can recommend accordingly.

Question 10

Do your cables have shielding?

Accepted Answer

Yes ,for applications requiring protection against electromagnetic interference (EMI) or reliable signal transmission, we provide shielded cables (e.g., aluminium foil + braided copper). If no special interference requirement exists, a non-shielded type may suffice.

Question 11

Which standards do your cables comply with?

Accepted Answer

Our products comply with international standards such as UL EN  AS NZS,BS, IEC GB T etc. We can provide test reports for the specific model

Question 12

Do you have third-party certifications (CE, UL, CCC)?

Accepted Answer

Yes ,certain models are certified with CE, UL, CCC RoHS,SAA, ISO9001 and other certificates. Please tell us your country/project requirements and we will provide the corresponding certification scans.

Question 13

What is the packaging method? Reel, wooden spool, bulk?

Accepted Answer

Standard packaging includes wooden drums (wooden reels) or steel-strap boxes. We can also pack as per your request (e.g., plastic reels, bulk). We ensure safe packaging for transport

Question 14

What is the lead time for delivery?

Accepted Answer

For standard models, the typical lead time is about 1 week (depending on production schedule, raw materials, and order quantity). For customized models, the lead time may be longer. We will indicate the lead time in the quote. For a sample order, the lead time may be only 1 day

Question 15

What are your payment terms for first-time international buyers?

Accepted Answer

For first orders we may request T/T 30% deposit and balance before shipment or L/C at sight. After established cooperation we can negotiate better terms.

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