Question 1

Do you have factory audit reports such as BSCI or SEDEX?

Accepted Answer

Yes, we do. Our factory has obtained SGS audit certification, and the report remains valid. We are also able to accommodate on-site product inspections or factory audits conducted by third-party organizations such as BSCI, SEDEX, and BV. Any associated costs will be settled according to the actual expenses incurred.

Question 2

How much is the sample charge for customized styles? And how many days does sampling take?

Accepted Answer

The sample fee for customized styles depends on the complexity of the design, materials, and hardware. Generally, it ranges from $30-$220 per style. The sampling lead time is typically 5-15 work days from CAD approval to sample completion, depending on the design intricacy. We'll confirm the exact timeline once we receive your reference pictures and detailed size specifications.

Question 3

What styles, types, and sizes of bags do you offer?

Accepted Answer

We offer a wide variety of bags, including totes, crossbody bags, backpacks, shoulder bags, clutches, wallets, and travel bags. Our designs range from casual and trendy to classic and elegant, suitable for different market segments. As for sizes, we have standard sizes for each style, and we also support custom sizing based on your requirements. We develop over 200 new styles per month, so there's always

Question 4

Do you support mixed orders for colors and styles? What is your minimum order quantity (MOQ)?

Accepted Answer

Yes, we support mixed orders. Mix colors and styles in one order to cut inventory risk and test the market. Many styles are in stock-MOQ can be as low as 1-5 pieces for stocked items. Flexible for trial orders and samples. Share your needs and we'll find the best fit

Question 5

Could you share some product photos (without logos) of similar quality levels you've produced for reference?

Accepted Answer

Absolutely. We have a rich portfolio of products made for top global brands and Amazon sellers. We can provide you with reference images of similar quality grade-with all client logos removed or blurred to protect confidentiality. Once we receive your reference pictures and size details, we can also create CAD drawings and samples tailored to your specific design needs.

Question 6

If we change the material  (e.g., from split leather to top-grain leather or PU),  how much difference will it make to the price?

Accepted Answer

The price difference depends on the specific leather type, grade, and consumption per design. Generally speaking, depending on the leather quality (e.g., split leather vs. full-grain leather). We can provide you with a detailed quotation for both material options once we receive your design and size details-so you can compare and choose the best fit for your budget and market positioning.

Question 7

Can we customize our logo on the bags? And can we also customize the color, size, and material?

Accepted Answer

Yes, absolutely! We offer full customization services. We can customize your logo on the bags through various methods-such as embossing, debossing, screen printing, heat transfer, or metal logo hardware. We also support customization of color (any Pantone color available), size (based on your detailed measurements), and material (genuine leather, PU, etc.). Just send us your reference pictures, size details, and design requirements, and our R&D team will prepare the CAD drawings for confirmation

Question 8

What is the packaging like? Does each bag come with a dust bag?

Accepted Answer

Our standard packaging includes an individual dust bag for each handbag, which is then packed into a five-layer corrugated cardboard outer carton. Should you require color box or gift box packaging, we offer customization services to meet your specifications. Please feel free to reach out for further discussion.

Question 9

What shipping methods do you offer for bulk orders?

Accepted Answer

We offer sea freight (most cost-effective for bulk orders), air freight (faster but more expensive), and express delivery (for small orders or urgent shipments). We'll recommend the most suitable option based on your quantity, budget, and timeline.

Question 10

If I place an order today, how soon can you ship it?

Accepted Answer

For in-stock items, we can ship within 3-7 business days after payment confirmation. For customized orders, the lead time is typically 12-25 days, depending on the complexity of the design and our current production schedule. We'll confirm the exact shipping date with you once we receive your order details.

Question 11

Can you help estimate the shipping cost to XX port?

Accepted Answer

Sure. Please provide your destination port, zip code and the estimated quantity (pieces), and We'll immediately ask our freight forwarders for sea and air freight quotes. We have long-term partnerships with multiple forwarders, so we usually get better rates than market prices-this could save you quite a bit on logistics

Question 12

What are your payment terms? Do you accept T/T or L/C?

Accepted Answer

Our standard payment terms are T/T (telegraphic transfer): 30% deposit to start production, and 70% balance paid before shipment. For larger orders, we also accept L/C at sight. Which payment method do you prefer? We can discuss and work out flexible terms.

Question 13

Do you have experience working with Amazon sellers?

Accepted Answer

Yes. Many top sellers source from us consistently. This means our quality standards, lead time management, and inspection procedures have all been rigorously tested by the world's most demanding e-commerce platform. If you're selling on Amazon, we're probably one of the factories that understands your needs best.

Question 14

Which countries do you mainly export to?

Accepted Answer

Our main export markets include the United States, Europe (such as Germany, France, UK), the Middle East (e.g., Saudi Arabia, UAE), and Southeast Asia. We're very familiar with customs clearance and logistics for these regions, and we can flexibly adapt to different quality standards and inspection requirements.

Question 15

How long has your factory been in operation, and how many workers do you have?

Accepted Answer

Over 10 years of bag manufacturing experience, specializing in genuine leather fashion handbags, with a monthly production capacity of approximately 100,000 pieces bags. Our factory is staffed with nearly 100 skilled workers, including experienced pattern makers, technicians, and QC inspectors.  This strong team enables us to ensure stable quality and timely delivery for bulk orders.

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