Business Type: Manufacturer/Factory, Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service AvailableAverage Response Time: ≤1.10h
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SummaryThe supplier is a limited company engaged in the sales of mechanical equipment and accessories, with a significant focus on exports, contributing 90% of total sales. The supplier offers a range of products including breaker parts and excavator attachments, and provides OEM and ODM services for customization. Despite a lack of overseas facilities or participation in trade shows, the supplier maintains quality assurance processes and has procedures for handling customer complaints. However, it lacks a valid contract for manufacturing capacity and does not hold SDK availability or introduce new products, indicating limited innovation.
Supplier typeThe supplier is a limited company and is part of a larger company group, indicating potential access to extended resources.
After-Sales capabilityThe supplier has clear procedures for corrective and preventive actions, as well as handling customer complaints effectively.
R&D capabilityThe supplier lacks R&D capability with SDK availability and has not introduced new products in the past year, indicating limited innovation.
Customization capabilityThe supplier offers extensive customization services, including OEM and ODM, indicating strong customization capabilities.
Product Q&A
Q:What is the warranty period?
A:
The warranty period is 6 months.
Q:What is the delivery time for orders?
A:
Sample delivery takes 5-15 days. Mass production typically takes 20-30 working days, or about 25 days based on order quantity. If stock is available, it takes only 2-3 days.
Q:What are the payment terms?
A:
Payment methods include T/T, Western Union, or L/C at sight. For small orders, 100% full payment is required. For large orders, 30% TT in advance and 70% against the Bill of Lading.
Q:Can the product be customized?
A:
Yes, we accept OEM and ODM services. Color, material, and packaging can be customized according to customer requests.
Q:What is the after-sales service policy?
A:
We provide 24-hour response for inquiries, 24/7 technical support, and free replacement for failures confirmed to be caused by product quality.
Send Inquiry
*To:Hebei Monteono Machinery Technology Co., Ltd.
*Content:
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