Business Type: Trading CompanyExport Year: 2023-12-01Nearest Port: Guangzhou, ShenzhenAverage Response Time: ≤6.50hTerms of Payment: T/T, PayPalInternational Commercial Terms(Incoterms): FOB, CIF
AI-Powered supplier vetting
SummaryFoshan Masterway Machinery Co., Ltd. specializes in packaging machines, primarily exporting to diverse global markets. The company holds significant certifications such as OHSAS 18001 and ISO 9001, indicating a commitment to quality and safety. Despite a lack of formal after-sales service procedures, the supplier demonstrates robust customization capabilities and substantial international reach. Financial details suggest stability, though specific profit metrics are undisclosed. Innovation is evident through recent product developments, but ODM and SDK offerings are limited. The supplier has established a strong reputation globally, particularly in the food sector.
Supplier typeFoshan Masterway Machinery Co., Ltd. is a manufacturer focusing on packaging machines, with a significant presence in the agricultural, food processing, and machinery sectors.
CertificationsThe supplier is certified with OHSAS 18001, ISO 9001, GMP, and ISO 14064, showcasing a strong commitment to quality management and safety standards.
After-Sales capabilityThe supplier lacks formal written procedures for corrective actions and handling customer complaints, indicating a potential gap in after-sales services.
R&D capabilityThe supplier has demonstrated innovation with new products in the past year but does not offer ODM services or SDKs.
Production capacityAnnual production output ranges between US$10 million and US$50 million, supported by a significant number of quality control staff.
Customization capabilityThe supplier offers extensive customization options, including full and minor customization, indicating flexibility in meeting client requirements.
Client casesThe company has a strong global reputation, particularly in the food sector, with significant market presence across multiple continents.
Product Q&A
Q:Are you a manufacturer or trading company?
A:
We are an industrial manufacturer located in Foshan city with over 20 years of experience.
Q:What is the warranty period for the machine?
A:
The machine has a 1-year warranty. All parts can be replaced for free within 1 year if broken (excluding man-made damage).
Q:What after-sale service do you provide?
A:
The whole machine has 12 months after-sale service, core parts have 24 months. We offer more than 12 hours of after-sales service team support and lifelong technical service guidance.
Q:Do you provide installation services?
A:
Yes, installation services are available with all new machine purchases. We provide user manuals and videos to support installation, debugging, and operation.
Q:Can you help design machines for special requests or new product samples?
A:
Yes, experienced mechanical designers provide customized designs. Our technical department can help analyze, design, and test new products you offer.
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