Question 1

What products does Mantall mainly manufacture?

Accepted Answer

Mantall mainly manufactures aerial work platforms, including scissor lifts, boom lifts, vertical mast lifts, material lifts, and other lifting equipment for different working applications.

Question 2

How can I choose the right model?

Accepted Answer

You can tell us your required working height, platform capacity, power type, working environment, and application. Our team will recommend a suitable model according to your needs.

Question 3

Do you offer electric and diesel models?

Accepted Answer

Yes. Mantall provides different power options, including electric models and diesel rough terrain models, to meet indoor and outdoor working requirements.

Question 4

Can Mantall machines be customized?

Accepted Answer

Yes. We can provide customized solutions according to customer requirements, such as color, logo, power option, and special configuration.

Question 5

What is your MOQ?

Accepted Answer

The MOQ depends on the product model and order requirements. For standard machines, trial orders can be discussed.

Question 6

How do you pack and load the machines?

Accepted Answer

Mantall machines are packed and loaded according to the product type and shipping requirements. Some machines are directly loaded and securely fixed, while others may be packed with protective film, wooden supports, or other export packaging methods.

Question 7

How do you arrange shipment?

Accepted Answer

We can arrange shipment by sea, by truck, or other suitable transportation methods according to the destination, machine size, and order requirements.

Question 8

What is the delivery time?

Accepted Answer

The delivery time depends on the product model, order quantity, and production schedule. Please contact us to confirm the exact delivery time before placing an order.

Question 9

What payment terms do you accept?

Accepted Answer

We usually accept T/T. Other payment terms can be discussed according to the order details.

Question 10

Do you provide after-sales service and spare parts?

Accepted Answer

Yes. Mantall provides after-sales service support, including technical guidance, operation support, maintenance suggestions, and spare parts supply. If customers have any problems during machine operation, they can contact us with the machine model, serial number, photos, or videos, and our technical team will provide corresponding support as soon as possible.

Question 11

Is the listed price FOB or EXW?

Accepted Answer

The listed price is based on EXW China standard configuration for reference only. FOB, CIF and other trade terms are available upon request. Final price may vary depending on product configuration, order quantity, optional parts, delivery terms and destination port. Please contact Mantall for an accurate quotation.

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