How is after-sales service provided?

We offer 24-hour support via WhatsApp, WeChat, Skype, and QQ. Overseas service is also available if necessary.

What is the minimum order quantity?

The minimum order quantity is 1 unit.

Herb Kava Cutter Machine Kava Root Cutting Machine

Name: Herb Kava Cutter Machine Kava Root Cutting Machine
Brand: Shanghai Nanjue Herb Equipment Manufacturing Co., Ltd.
SKU: 702341511

Shanghai, ChinaShanghai Nanjue Herb Equipment Manufacturing Co., Ltd.

US$6,500.00

1-4 Pieces

US$6,000.00

5-19 Pieces

US$5,000.00

20+ Pieces

Product profile

Automation Level

Semi-Automatic

Capacity

50-800kg/H

Certification

CE, GMP, ISO

Model NO.

QYJ-100, QYJ-200, QYJ-300

Warranty

2 Year

Name

Kava Root Cutting Machine

Materials

Stainless Steel 304

Function

Cut Herb Leaf & Roots, Kava Root Into Slices

Cutting Size

0.4-25mm Adjustable

Advantage

High Efficiency and Durable

Certificates

CE ISO SGS BV

Precision

High Precision

Voltage

380V

Computerized

Non-Computerized

Customized

Condition

New

After-Sales Service

Video Technical Support

Transport Package

Wooden Box

Specification

1.7CBM

Trademark

Nanjue machinery

Origin

Shanghai

HS Code

8438600000

Production Capacity

100 Sets Per Year

Key features

Adjustable Cutting Size: Cutting size ranges from 0.4mm to 25mm with uniform precision.

Stainless Steel 304 Construction: Made of durable stainless steel 304 for easy cleaning and corrosion resistance.

High Capacity Options: Available capacities from 30kg/h to 1200kg/h depending on the model.

CE and GMP Certified: Meets international safety standards including CE, GMP, ISO, SGS, and BV.

Customized Service Available: Offers full customization, minor customization, and customization from samples or designs.

1-Year Warranty Coverage: Covers mechanical defects with free parts and technical support for one year.

24-Hour After-Sales Support: Engineers available via WhatsApp, WeChat, Skype, and QQ for immediate assistance.

Fast Delivery Time: Orders delivered within 15-20 working days after confirmation.

Company profile

Years of Export ExperiencePatents AwardedIn-stock CapacityProduct Certification

Shanghai Nanjue Herb Equipment Manufacturing Co., Ltd.

Shanghai, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 11 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤0.78h

AI-Powered supplier vetting

SummaryThe supplier is identified as a trading company associated with manufacturing companies. It demonstrates broad customization, 3D design, ODM, and OEM capabilities, with new products reported during the past year. Manufacturing information includes five production lines, listed machinery, valid contracts with associated subcontractors, documented outsourcing procedures, and annual output across several herb-processing machine categories. Service processes include complaint handling, corrective and preventive actions, quality assurance, and written assessment procedures. However, the supplier lacks overseas warehouses, showrooms, agents or branches, and reported no offline trade-show participation. The available information does not establish certifications, financial strength, or identifiable customer cases. Continuous batch quantity reconciliation is also not performed, and no SDK is available.

After-Sales capabilityThe supplier has documented complaint-handling procedures and records, corrective and preventive action procedures, quality assurance, inventory capability, and stated lead times within 15 workdays in both peak and off-peak seasons. However, it lacks overseas warehouses, showrooms, agents, and branches, limiting evidence of localized overseas service coverage.

R&D capabilityThe supplier reports 3D software design services, ODM capability, and new products developed during the past year. These are explicit indicators of design and product-development capability, although no SDK is available.

Production capacityProduction evidence includes five production lines, listed fabrication equipment, valid contracts with associated subcontractors, documented outsourcing procedures, and stated annual output for herb-processing machinery. A deficiency is that the factory does not continuously reconcile quantities for every batch or bulk production, but the overall capacity evidence supports production capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, full customization, minor customization, and flexible customization, as well as 3D software design services. This indicates broad customization coverage.