Question 1

Can you do OEM?

Accepted Answer

Yes, we can do OEM pressure washer. Welcomed!

Question 2

Are you a factory or trading company?

Accepted Answer

Factory. We are a new manufacturer and exporter specialized in high pressure washers & accessories in China.We have built up good reputations in market of North America, Europe and some Asian countries.

Question 3

What is your advantage?

Accepted Answer

Advanced production technology.Testing equipments.Experienced R&D team to continuously innovate and improve products to meet market demand.

Question 4

How does your factory do regarding quality control?

Accepted Answer

We put pressure washer 'QUALITU' in first position, by servicing better, we are developing ourselves better.All staffs always attach great importance to quality controlling from the very beginning to the very end.

Question 5

What is the product warranty?

Accepted Answer

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.

Question 6

How about the shipping fees?

Accepted Answer

The shipping cost depends on the way you choose to get the pressure washer. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Question 7

Do you guarantee safe and secure delivery of products?

Accepted Answer

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Question 8

What kinds of payment methods do you accept?

Accepted Answer

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

Question 9

What is the average lead time?

Accepted Answer

For pressure washer samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Question 10

Can you supply the relevant documentation?

Accepted Answer

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Question 11

Do you have a minimum order quantity?

Accepted Answer

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Question 12

What are your prices?

Accepted Answer

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Question 13

What kind of discount can you offer?

Accepted Answer

As a pressure washer wholesaler, we offer the most favorable prices to you. The discounts we offer depend on the quantity of your order. In short, the bigger your order is the large discount you get.

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