Question 1

Are you a manufacturer, trading company, or a third party?

Accepted Answer

We are a manufacturer with 15 years of manufacturing experience.

Question 2

Can the machine be customized to our needs, such as put on our logo?

Accepted Answer

Surely our machine can be customized as your need, Put on your logo is also available.

Question 3

What is the delivery time of your machine?

Accepted Answer

In general, the delivery time of our machine is about 30 days, customized machine will be delivered as the negotiation with our clients as soon as possible.

Question 4

If I will need to stay at your place for a few days, is that possible to book the hotel for me?

Accepted Answer

It's always my pleasure, hotel booking service is available.

Question 5

As the shipping period will take a long time, how can you make sure the machine won't be broken?

Accepted Answer

Our machine is film wrapped, to make sure the device can be delivered to our customer smoothly, we will use the steel wire to fix the machine with the container.

Question 6

What is your minimum order quantity, can you send me samples?

Accepted Answer

Our minimum quantity is 1 set, as our product is machinery equipment, it's difficult to send you samples, however,we can send you catalog, warmly welcome you to come to visit our company.

Question 7

How can I get to your factory?

Accepted Answer

We can pick you up at the airport.

Question 8

May I know which payment will be accepted by your company?

Accepted Answer

So far 100%T/T before shipment, 30% deposit paid by T/T, and balance paid by L/C are available.

Question 9

About the after-sale service, how can you solve the problems occurred with your overseas customer in time?

Accepted Answer

The warranty of our machine is typically 12 months, during this period, we will arrange the international express immediately, to make sure the replacement parts are delivered as soon as possible.

Question 10

After we place an order, will you arrange the installation of the machine at present?

Accepted Answer

All the machines will be tested well before being delivered, so almost of them can be used directly, also our machines are easy to be installed, if you customer needs our assistance, we will be pleased to arrange the installation, but all the costs will be be charged by you.

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Shotcrete Type

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Structure

Productivity

Feeding Height

Vibrating Amplitude

Certification

Condition

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Water Supply Mode

Core Components

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Customized

Structure Type

Material Type

Key Word

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Overall Dimensions

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About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

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