Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤2.09h
AI-Powered supplier vetting
SummaryJiangsu Xinjiamiao Automation Machinery Technology Co., Ltd. is a trade company specializing in construction machinery, wood sawing machines, and agricultural machinery. They prioritize customer demand and provide comprehensive services, including OEM and ODM services. However, they lack overseas warehousing, showrooms, and agency presence, and have not participated in offline trade shows. Their R&D capability is limited, with no new products in the past year and no SDK availability. Financial details are limited and not revealing of their financial health.
After-Sales capabilityThe company offers full-process considerate services and has clear procedures for handling customer complaints and corrective actions.
R&D capabilityThe supplier offers ODM services but has no new products or SDK availability in the past year.
Production capacityFocused on machinery for construction, wood processing, and agriculture, aligning with industry standards for safety and efficiency.
Customization capabilityThe company provides flexible, minor, and full customization services.
Product Q&A
Q:What is your product warranty policy?
A:
We provide standard 12-month warranty for all construction machinery. Within the warranty period, any quality-related faults caused by manufacturing will be solved with free spare parts and technical support.
Q:How will you handle product problems after delivery?
A:
Our professional technical team offers 24/7 online support. You can send photos or videos of the faults, and we will analyze the problem quickly and give targeted solutions.
Q:Do you supply replacement parts?
A:
Yes. We keep sufficient spare parts in stock. We can deliver accessories worldwide at reasonable costs to guarantee your machines run normally all the time.
Q:Can you offer technical guidance for operation and maintenance?
A:
Absolutely. We provide detailed operation manuals, video tutorials and remote on-site guidance to help your staff use and maintain the machines properly.
Q:Why choose your after-sales service over others?
A:
We have years of overseas service experience. Fast response, efficient problem-solving and long-term follow-up service are our core advantages. We always stand behind our products.