Question 1

How can I visit your factory?

Accepted Answer

Our factory locates in Guangzhou, after you reach the airport, we'll pick you up, and we'll appreciate if you can inform us in advance.

Question 2

What kind of doors do you produce?

Accepted Answer

We are making Automatic Door, Frameless Glass Door, Aluminum Bifold Door, Aluminum Sliding Door, French Door, Aluminum Wood Door, Wooden door, Garage Door, Entrance door, Roller Shutter door, security door and so on...

Question 3

What kind of windows do you produce?

Accepted Answer

We are producing Aluminum Sliding Window, Bifold window, Aluminum Casement Window, Aluminum Awing Window, Wood Composite Aluminum Window, PVC window, Window Lourver and so on...

Question 4

Can we use our own design?

Accepted Answer

Yes, we will according to your local climate and give you our suggestion. Then you can get best details and reasonable price you want. After we comfirm everything, we will design door or design window for your needs.

Question 5

What are the payment terms?

Accepted Answer

Usually we use T/T, Western Union, Cash. You can also through Paypal and Made in China website to pay it. 30~50% deposit before production and balance must be paid before shipping.

Question 6

What is the production time?

Accepted Answer

We will start to make the production after we get deposit. Normally, it needs around 25 days for producing.

Question 7

How do you package your products?

Accepted Answer

All of our products are packed as following steps. We use Iron Pallet instead of wooden pallet, stronger and more stable. Step 1. Corners are protected by cardboard to avoid collision damage; Step 2. Frames are wrapped with protective tapes to avoid scratching; Step 3. Fix windows and doors on iron pallets by metal fixed strip; Step 4. Reinforce windows & doors with plastic belts; Step 5. PE films cover to keep the moisture away; Step 6. Tie up iron pallets in container with durable plastic belt

Question 8

How to process an order?

Accepted Answer

Step 1. Customer send inquires and request Step 2. We give solutions and quotation Step 3. We make a drawing for conforming Step 4. Customers conform and sign the drawing and make a deposit Step 5. We start to produce the order according to drawing Step 6. Sending pictures during production Step 7. Sending product test video and pictures when finishing production Step 8. Package pictures Step 9. Customer wire the remain balance then we delivery the goods

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