SummaryThe supplier holds multiple certifications including ISO9001, ISO14001, and others, showing a robust quality and management system. They have strong R&D capabilities and traceability in raw materials. However, they lack overseas warehousing and agent capabilities, which could limit international service reach. Their financial data is available for recent years, but no specific figures are provided. Their production capacity includes one production line and an annual output between $10 million and $50 million. They offer customization services and have participated in international trade shows, indicating a focus on innovation and market presence.
CertificationsThe supplier has passed multiple certifications such as ISO9001, CE, and ISO14001, highlighting a commitment to quality and environmental standards.
After-Sales capabilityThe supplier is certified for after-sales service (GB/T27922) and has clear procedures for handling customer complaints, indicating strong after-sales service capabilities.
R&D capabilityThe supplier shows innovation capability through SDK availability and a strong R&D team with 50 engineers, with plans for new models.
Customization capabilityCustomization services are available, with options for samples, designs, and full customization, indicating flexibility in customization.
Product Q&A
Q:Are you a factory or trading company?
A:
We are a factory.
Q:What is the delivery time?
A:
Product delivery time is generally within 45 days from receipt of deposit.
Q:How long is the warranty period?
A:
One year from the date of shipment from our factory. During the warranty period, spare parts can be replaced free of charge except for human factors. After the warranty expires, the buyer need to pay for spare parts and shipping costs.
Q:How to install the machine?
A:
For customers purchasing new machines, we will arrange engineers to conduct machine installation and machine operator training. For customers who need machine relocation or training services for the second or more times, we provide paid relocation and training services.
Q:Does your machine with CE certificate?
A:
Yes. We have CE certificate.
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