Question 1

Are you a manufacturer or a trade company?

Accepted Answer

Manufacture, we are the leader manufacturer of hydraulic industry in China with over 20 years' experience and technology accumulation. With strong technical team we could solve any annoyance of you.

Question 2

How can I get a booklet and buy a cylinder from you?

Accepted Answer

Very easy! Just leave me a message or email or call me directly, let me know you are interesting in our products. I will talk with you for the details soon!

Question 3

Can you tell me the price for the cylinder?

Accepted Answer

1. Please advice the drawing with technical requirement.
2. Please advice the model No. after you check our booklet.
3. Please advice the tipping capacity, number of stages, closed length, mounting type and size.
4. Please also help advice the quantities, this is very important.

Question 4

Do your products come with a warranty?

Accepted Answer

Yes, we have 14 months from production time. In this time, if the quality problem we will free repair for you.

Question 5

Hydraulic cylinder internal leakage?

Accepted Answer

3 main reasons causing internal leakage: overload, polishing bad controlled, cheap seal kits. As is known to all, vehicles in China are often overloaded, our products all designed to bear the overload power. Advanced equipment could assure the polish processing. And we use the imported/TOP brand seals to meet customers' requirement.

Question 6

What about the quality feedback of your products?

Accepted Answer

We have never received any quality complaints during many years of international business

Question 7

Can you help me to install or recommend what kind of hydraulic cylinder or power pack should I use for specific machine?

Accepted Answer

Yes, we have 25 experienced engineers who are always ready to help you. If you do not know what kind of hydraulic cylinders should be used in your machine, please just contact us, our engineers will design the exact products match your need.

Question 8

Can you customize hydraulic cylinders according to our drawings?

Accepted Answer

Yes, we support OEM & non-standard customization. We can produce cylinders based on your drawings, samples or technical parameters.

Question 9

What is your working pressure range for outrigger cylinders?

Accepted Answer

Our standard working pressure is up to 6000 PSI, and it can reach 10000 PSI with heavy-duty retaining rings.

Question 10

What is the material of your cylinder tube and piston rod?

Accepted Answer

The cylinder tube is seamless 20# carbon steel with precision honing. The piston rod is quenched and tempered with hard chrome plating for wear resistance.

Question 11

What is your delivery lead time?

Accepted Answer

For standard cylinders, the lead time is 7-15 working days. For custom non-standard products, it depends on the technical requirements.

Question 12

What kind of packaging do you use for export?

Accepted Answer

We adopt non-fumigation laminated wooden boxes, suitable for long-distance sea transportation.

Question 13

Can your cylinders work in harsh outdoor environments?

Accepted Answer

Yes. Our cylinders have a wide working temperature range and professional anti-corrosion surface treatment, suitable for harsh outdoor working conditions.

Question 14

What is your minimum order quantity?

Accepted Answer

Small trial orders are acceptable. We support flexible MOQ to meet different customer demands

Question 15

What is your main payment term?

Accepted Answer

T/T, L/C, Western Union, Paypal. Either is available.

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