Question 1

Can I get samples? How long do you make sample?

Accepted Answer

Yes, samples are available for you to check quality. 1-3 days, free time and busy time to different.

Question 2

Do you have products in stock?

Accepted Answer

Mostly No. All products are to be produced according to your order including samples.

Question 3

What's the delivery time?

Accepted Answer

1-3 days for sample, 5-8 days for MOQ. It usually takes about 25 working days to finish an order like 40HQ container. Exact delivery time to be confirmed by further communication.

Question 4

Can I order different models to be one container?

Accepted Answer

Surely, different models can be mixed into one container with the quantity of each model not be less than MOQ.

Question 5

How does your factory perform quality control?

Accepted Answer

Internal inspection adopted, including IQC(Incoming Quality Control), IPQC(Input Process Quality Control), OQC(Output Quality Control). Third party inspection is welcomed.

Question 6

Can I put my own LOGO on the products?

Accepted Answer

Yes. You can put your own LOGO on the products and also for the packing.

Question 7

Do you provide OEM developing services?

Accepted Answer

Yes, customer's OEM is welcome, we have plenty experience in OEM developing.

Question 8

How many colors are available?

Accepted Answer

You just send us the pantone color code you need, we will match the color accordingly or we will recommend some popular colors for your kindly reference.

Question 9

What's your warranty terms?

Accepted Answer

Different warranty for different products. Contact with us for detailed warranty terms.

Question 10

Will you deliver the right goods as ordered? How can I trust you?

Accepted Answer

Surely, you will receive the goods as confirmed. We are looking for long term business instead of one time business. Mutual trust and double wins are what we expect.

Question 11

Can we use our own shipping agent?

Accepted Answer

Yes, you can. We had cooperate with many forwarders. If you need, we can recommend some forwarders to you and you can compare the price and service.

Question 12

Your port of shipment?

Accepted Answer

Ningbo port, Shanghai port, or other China ports.

Question 13

Can I visit your factory? How can I go?

Accepted Answer

Our factory address is: Yongkang city, zhejiang province, China. Yiwu airport is the nearest airport. Or you can come by high speed rail to Yongkang directly. We warmly welcome clients to come to our factory for visit and cooperation.

Product profile

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