Question 1

Can I get samples?

Accepted Answer

Yes, samples are available for quality check. Production time is 1-3 days, varying by busy or free time.

Question 2

Do you have products in stock?

Accepted Answer

Mostly no. All products, including samples, are produced according to your specific order.

Question 3

What is the delivery time?

Accepted Answer

Samples take 1-3 days. MOQ orders take 5-8 days. A full 40HQ container usually takes about 25 working days.

Question 4

Can I order different models in one container?

Accepted Answer

Yes, different models can be mixed in one container, provided each model meets the Minimum Order Quantity.

Question 5

How does your factory perform quality control?

Accepted Answer

We use internal inspections (IQC, IPQC, OQC) and welcome third-party inspections.

Question 6

Can I put my own LOGO on the products?

Accepted Answer

Yes, you can customize your logo on both the products and the packaging.

Question 7

Do you provide OEM developing services?

Accepted Answer

Yes, we welcome customer OEM requests and have extensive experience in OEM development.

Question 8

How many colors are available?

Accepted Answer

We offer Blue, Green, and Red, or can match your specific Pantone color code.

Question 9

What are your warranty terms?

Accepted Answer

Warranty terms vary by product. Please contact us for detailed information.

Question 10

Will you deliver the right goods as ordered?

Accepted Answer

Yes, we ensure goods match the confirmation. We prioritize long-term business and mutual trust.

Question 11

Can we use our own shipping agent?

Accepted Answer

Yes, you can use your own agent. We can also recommend forwarders for price and service comparison.

Question 12

What is your port of shipment?

Accepted Answer

We ship from Ningbo, Shanghai, or other ports in China.

Question 13

Can I visit your factory?

Accepted Answer

Yes, our factory is in Yongkang City, Zhejiang. Yiwu Airport is the nearest, or you can take high-speed rail to Yongkang.

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Start Method

Fuel

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Structure

Drive

Condition

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About Our Factory & Business Background

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Our Industry Experience & Global Business Record

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