Business Type: Manufacturer/FactoryExport Year: 2018-03-01Average Response Time: ≤4.03hTerms of Payment: T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CIF, DDP
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SummaryOok New Material Co., Ltd is identified as a China-based manufacturer/factory in Guangdong specializing in WPC wall panels. The supplier reports professional technical R&D capability, 3D software design services, and broad customization options. It has self-operated import and export rights, with exports representing 90% of total sales and one year of export experience. However, no SDK is available, and the provided information does not establish production volume or detailed capacity. Service-management controls are weak: no written procedures or records were reported for supplier-service assessment, corrective/preventive actions, or customer complaints. Sustainability and environmental compliance statuses are unknown. An audit by CTI is listed with a validity period from December 13, 2025 to December 12, 2026, but the stated evaluation result is not explained. No customer cases or references are provided.
Supplier typeThe supplier is explicitly identified as a Manufacturer/Factory and Limited Company in China, with WPC wall panels as its primary and offered product. Its stated business scope also includes construction, design, engineering, and trading activities.
After-Sales capabilityThe supplier reports no written procedures or records for effectively handling customer complaints, and it also lacks documented corrective and preventive action procedures. These are explicit deficiencies in its documented after-sales and service-management system.
R&D capabilityThe supplier explicitly identifies itself as a professional technical supplier, provides 3D software design services, and supports multiple forms of customization. However, it reports no available SDK, so its innovation and technical integration capability is mixed rather than fully demonstrated.
Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also provides 3D software design services, directly supporting customized product development.
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