What is the warranty period and how to claim?

The warranty period is 12 months after cargo leaves the China port. For issues, our team assists via email or video conference. If it is a quality defect, we ship spare parts by air for quick repair.

Heavy-Duty 20/5-Ton Electric Hoist for Bridge Crane Applications

Name: Heavy-Duty 20/5-Ton Electric Hoist for Bridge Crane Applications
Brand: Shandong Oulange Heavy Industry Machinery Co., Ltd.
SKU: 2253558625

Shandong, ChinaShandong Oulange Heavy Industry Machinery Co., Ltd.

US$1,500.00

1 Set

US$1,200.00

2 Sets

US$900.00

3+ Sets

Product profile

Customization

Available

After-sales Service

7*24 Hours

Warranty

12-24 Months

Model NO.

Certification

GS, RoHS, CE, ISO9001

Condition

New

Operation Form

Air Operation+Ground Operation

Maximum Lifting Height

6m,9m,12m,18m

Maximum Lifting Weight

5t,10t,20t,30t,50t

Main Girder Form

Double Girder

Type

Beam

Lifting Speed

5/0.8 M/Min

Bridge Speed

8/32

Power Supply

380VAC, 50Hz, 3p

Trolley Speed

5.0/20 M/Min

Transport Package

Wooden Box & Tarpaulin

Specification

Q235B

Trademark

OULANGE

Origin

China

HS Code

8426112000

Production Capacity

50000 Set Per Year

Key features

Customizable Painting Colors: Available in Yellow, Red, Orange, or fully customized colors based on client requirements.

Comprehensive Warranty Coverage: 12 to 24 months warranty period covering mechanical defects and quality issues.

24/7 Technical Support: Round-the-clock after-sales service available via email and video conference.

Multiple Working Classes: Available in A3, A5, and A7 working classes to suit different load conditions.

Flexible Span Options: Bridge spans available in 6m, 9m, 12m, and 18m configurations.

OEM and ODM Services: Full customization available from samples or client designs with factory support.

International Standard Compliance: Manufactured based on FEM, ISO EN, and GB standards with ISO-9001 quality control.

Engineer Installation Support: Optional on-site engineer guidance for installation with extra charge and client-covered travel costs.

Company profile

Importers and ExportersFast DeliveryQuality AssuranceStandardized quality control

Shandong Oulange Heavy Industry Machinery Co., Ltd.

Shandong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs CertifiedNearest Port: Qingdao PortAverage Response Time: ≤1.56h CertifiedTerms of Payment: T/T, LC, D/P, etc.

AI-Powered supplier vetting

SummaryThe supplier appears to be a manufacturing and equipment supplier with capabilities covering wire and cable, machinery, environmental equipment, and related products. It has three production lines, over 100 production facilities, six to ten quality control staff, and documented procedures for corrective actions, complaints, and finished-product inspection. Its customization, ODM, and OEM capabilities are explicitly supported, and it holds CE certification. However, supplier-management-system certification is listed as NIL, no valid manufacturing-capacity contract with related subcontractors is reported, and overseas service infrastructure is limited: no agents or branches, overseas warehouse, showroom, or trade-show participation, with zero countries listed for overseas services. Innovation evidence is limited because no new products were reported in the past year and no SDK is available. Financial credibility cannot be fully assessed from the provided records.

Supplier typeThe supplier is presented as an equipment and industrial-products manufacturer/seller, with business scope including wire and cable, hydraulic machinery, environmental equipment, refining and chemical equipment, hardware, and plastic products. Its workshop has over 100 production facilities, supporting classification as an industrial manufacturing supplier rather than only a trading company.

CertificationsCE certification is explicitly reported, indicating support for the stated product-certification requirement. However, certification of supplier management systems is listed as NIL, so the evidence supports product certification but not broader management-system certification.

After-Sales capabilityThe supplier has an experienced team for transport, installation, commissioning, and after-sales service, with documented corrective-action and complaint-handling procedures. It also reports inventory capability and accepts FOB, CIF, CFR, and EXW terms, but has no overseas agents or branches, warehouse, showroom, or listed overseas-service countries, limiting its international service infrastructure.

Production capacityProduction capability is supported by three production lines, over 100 production facilities, six to ten quality control staff, documented finished-product inspection instructions, and inventory capability. A deficiency remains because no valid manufacturing-capacity contract with associated subcontractors is reported.

Customization capabilityThe supplier explicitly offers customization from samples and designs, as well as ODM services. These statements directly support the ability to adapt products to customer requirements.

Client casesThe supplier reports OEM service for well-known brands and collaboration with German and Finnish crane manufacturers, including development of EU-standard cranes. These are explicit customer or partner experience indicators, although no customer names or project details are provided.

Product Q&A

Q:Are you a manufacturer or trading company?

We are an integrated industrial and trade enterprise with our own R&D team, factory, and marketing department.

Q:Which standards do your cranes apply to?

Our cranes can be designed and manufactured based on FEM, ISO EN, and GB standards.

Q:How do you ensure product quality?

All processes strictly adhere to ISO-9001 procedures, including material traceability, welder certification, NDT testing, and full load testing before delivery.

Q:What payment methods do you accept?

We accept T/T bank transfer, PayPal, LC, D/P, and Western Union.

Q:How can I assemble the cranes in my factory?

We suggest recruiting a local crane service team to install based on our guidelines. Alternatively, we can send an engineer for guidance with extra charges, where you cover transportation, accommodation, and translation.