Question 1

How to get samples?

Accepted Answer

1) Send inquiries to contact the account manager to request the samples 2) The stock samples are free. Sample fees are required for customized samples. 3) After placing the order, we will produce free samples for your confirmation. 4) The samples will be sent within 7 days 5) Sample fee will be refunded according to the order amount.

Question 2

Is the sample charged?

Accepted Answer

The stock samples are free. Sample fees are required for customized samples.

Question 3

How long does the sample ship?

Accepted Answer

The samples will be sent within 7 days.

Question 4

Where is your company located?

Accepted Answer

We are MANUFACTURER located in JiNan China.

Question 5

How can I visit there?

Accepted Answer

We gain very good reputation among our customers for our professional, warm and thoughtful service. Because we know that a long terms business based on the quality control, price, packing, delivery time etc. And looking forward to your visit.

Question 6

How to ensure product quality?

Accepted Answer

After confirming the order, we will send you the design draft for your confirmation, we have advanced equipment, maintaining on time every day to ensure good printing and cutting quality, and also a professional quality inspection team to ensure that each shipment is qualified.

Question 7

What information should I let you know if I want to get a quotation?

Accepted Answer

-Size of the products (Length x Width x Height) -material and surface handling (We could advise if you're not sure) -printing colors (could quote 4C if you're not sure) -Quantity -EXW price is our usual price term, if you need FOB/CIF price, please let us know your port of destination. -Design draft If it is possible, please also provide with pictures or design sketch for checking. Samples will be best for clarifying. If not, we will recommend relevant products with details for reference. We pro

Question 8

If I place an order with you, should I pay the import fee?

Accepted Answer

We offer EXW price normally. The shipping cost and your local destination fees, customs clearance fees will be charged by us. We also offer FOB/CIF price. It depends on you.

Question 9

What kind of format file is available for printing?

Accepted Answer

The popular file type: PDF, CDR, AI, PSD, EPS. Bleed Size: 3-5mm. Resolution: 300+ dpi. The higher, the better.

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