What is the after-sale service policy?

We provide a 2-year warranty (extendable to 3-5 years for special parts). Service includes installation assistance, commissioning, and defect repair/exchange via local agents or on-site technicians.

21.5 Inch Resistive Touch Screen with RJ45 (KVM extender) IP65 Industrial Display

Name: 21.5 Inch Resistive Touch Screen with RJ45 (KVM extender) IP65 Industrial Display
Brand: Shanghai Panelmate Electronics Co., Ltd.
SKU: 2014779382

Shanghai, ChinaShanghai Panelmate Electronics Co., Ltd.

US$367.00

2-9 Pieces

US$335.00

10+ Pieces

Sample price:US$335.00/piece.Request sample

Product profile

Customization

Available

Screen Size

21.5"

Application

Industrial Application, Medical

Model NO.

IDD21215-R2

Aspect ratio

16:9

Feature

Touch Display

Optimum Resolution

1920x1080

Type

Capacitive

Widescreen

Response Time

3ms

3D

Not 3D

Interface Type

USB, Idd-Link4

LCD Type

21.5 Inch FHD TFT

Installation

Wall Mountable, Vesa

Warranty(Year)

2-Year

Brightness

250CD/M2

Color

Silver

Material

Aluminum Magnesium Frame

Power Supply

9-36V DC

Series

for Business

Touch Type

Resistive Touch Screen

Products Status

New

Operating System

Win7/Win8/Win10/Winxp/Linux/CE

Package

Yes

Interface

VGA DVI HD Mi USB

Transport Package

Carton Box

Specification

530.5 x 322.5 x 58mm

Trademark

PANELMATE

Origin

Shanghai, China

HS Code

8528521100

Production Capacity

1000 Piece/Pieces Per Month

Key features

IP65 Industrial Grade: Resistive touch screen with IP65 rating for industrial and medical applications.

High Resolution Display: 21.5-inch FHD TFT with 1920x1080 resolution and 16:9 widescreen aspect ratio.

RJ45 KVM Extender: Integrated RJ45 port for KVM extension, supporting remote management.

Flexible Power Supply: Wide voltage input of 9-36V DC, suitable for various industrial environments.

Multi-OS Support: Compatible with Win7/8/10/XP, Linux, and CE operating systems.

Customization Options: Supports OEM/ODM, wall mountable, VESA mount, and full customization.

2-Year Warranty: Comprehensive 2-year warranty with optional extension to 3-5 years for special parts.

Professional Manufacturer: Direct factory in Shanghai with ISO9001 certification and 13 years export experience.

Company profile

High Repeat Buyers ChoiceYears of Export ExperiencePatents AwardedExhibition Experience

Shanghai Panelmate Electronics Co., Ltd.

Shanghai, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 13 years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤5.90h

AI-Powered supplier vetting

SummaryPANELMATE demonstrates broad customization, OEM/ODM availability, product R&D activity, and five R&D engineers. It reports ISO9001:2015 and CE certification, documented quality, complaint, corrective-action, and supplier-management procedures, plus inventory capability and peak/off-season lead times within 15 working days. The supplier has 13 years of export experience and has participated in the SPS trade show. However, it reports no valid manufacturing-capacity contract with affiliated subcontractors, no overseas warehouse, showroom, agents, or branches, and no overseas service countries. Financial records are identified for 2021–2023, but the provided information does not establish financial strength. Customer evidence includes OEM service for well-known brands, while no Fortune 500 cooperation is reported.

Supplier typeThe supplier offers OEM and ODM services and provides product-related design and manufacturing support, including circuit, appearance, and key-parts solutions. It also reports OEM service for well-known brands, indicating a manufacturer/service provider profile rather than a purely trading-oriented profile.

CertificationsThe supplier reports an ISO9001:2015 management-system certificate and CE product compliance certification. These explicitly support quality-management and product-compliance capability, although the supplied slices do not provide certificate scope or validity dates.

After-Sales capabilityThe company description states that it provides sales and after-sales package solutions, while the supplier reports documented procedures and records for handling customer complaints and corrective and preventive actions. This is explicit evidence of an organized after-sales process.

R&D capabilityThe supplier reports new products within the past year, available SDK support, and five R&D engineers. Its broad design and customization services further support development capability, although no measurable innovation output beyond the stated recent new-product activity is provided.

Production capacityThe supplier reports 13 years of export experience, inventory capability, written inspection procedures with consistent implementation, documented supplier-assessment procedures, quality assurance, and lead times within 15 working days in both peak and off seasons. A material limitation is that it reports no valid manufacturing-capacity contract with affiliated subcontractors, while no production volume or facility capacity is stated.

Customization capabilityThe supplier explicitly supports customization from samples and designs, full, minor, and flexible customization. It also states that its full product range can be customized and that it provides key-parts selection, circuit design, appearance design, and OEM/ODM solutions.

Client casesThe supplier reports OEM service for well-known brands and participation in the SPS offline trade show, providing some customer and market-engagement evidence. However, it reports no cooperation with Fortune 500 companies, and no named customer cases or verifiable project details are supplied.

Product Q&A

Q:Are you a trading company or manufacturer?

We are a professional manufacturer specialized in embedded industrial monitors, panel PCs, automation PCs, manual pulse generators, and industrial keyboards.

Q:Where is your company located?

Our company is located in Shanghai, with convenient traffic close to Pudong and Hongqiao International Airport, making it easy for customers to visit.

Q:What is the delivery time?

Normally 5-7 working days for standard products. OEM products take around 20-30 days, or negotiable for large order quantities.

Q:What are the terms of payment?

For payments <= USD 10,000: 100% T/T in advance or 30% deposit with balance before shipment. Also accepts L/C at sight.

Q:How can I get my desired configuration?

You can specify performance, RAM, hard disk/SSD size, display size, interface, and OS (Windows/Linux). Our consultants can help assemble the configuration based on your specifications.