How to solve the customer complaint?

When you receive a complaint, please let your customer provide pictures, video, Lot Number, and experimental conditions when they find some problem. We will show these information to our QC team to make sure our Lab do the same experiment with the same Lot sample, which will help us find the reason, and provide a suitable solution.

2ml Plastic Tube Seal Screw Cap with Black Silicone O-Ring

Name: 2ml Plastic Tube Seal Screw Cap with Black Silicone O-Ring
Brand: Zhejiang Peky Biotech Co., Ltd.
SKU: 2206885615

Zhejiang, ChinaZhejiang Peky Biotech Co., Ltd.

US$0.05

5,000 Pieces

Sample price:US$0.01/piece.Request sample

Product profile

Customization

Available

After-sales Service

Yes

Disposable

Model NO.

PK00715

Certification

ISO

Material

Plastic

Capacity

2ml

Type

Ordinary Test Tube

Danse & Rnase Free

Yes

Non-Pyrogenic

Yes

Autoclavable

Sterilization

Based on You

COA

Can Provide

OEM Service

Can Provide

Tube Material

Application

Storage Samples

Cap Type

Seal Screw Cap

Leakage

with Silicone O-Ring

Transport Package

500pieces/Bag. 10bags/Carton

Specification

2mL

Trademark

PEKYBIO

Origin

China

HS Code

3926909090

Production Capacity

50000PCS Per Day

Key features

Leak-Resistant Design: Features a seal screw cap with a black silicone O-ring for excellent leak resistance.

High-Quality Materials: Made from durable polypropylene (PP) or polyethylene (PE) for chemical stability.

Sample Integrity: Ensures excellent sample integrity during handling and shipping of biological samples.

Customization Service: OEM service available; sterilization and COA can be customized based on customer needs.

Versatile Options: Available in natural, amber, and light amber colors with various capacities (2ml, 5ml, 10ml).

Flexible Packaging: Options for pre-assembled or separate caps, bulk packaging, and bag/carton quantities.

ISO Certified: Product meets ISO certification standards for quality assurance.

Win-Win Pricing: Manufacturer direct pricing with favorable rates for larger quantities.

Company profile

Zhejiang Peky Biotech Co., Ltd.

Zhejiang, China

Business Type: Manufacturer/Factory, Trading Company, Group CorporationExport Year: 2019-03-01Nearest Port: SHANGHAI, NINGBOAverage Response Time: ≤18hTerms of Payment: LC, T/T, Western UnionInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAP, CIP, FCA

AI-Powered supplier vetting

SummaryZhejiang Peky Biotech Co., Ltd. is identified as a China-based limited company with trading, manufacturing/factory, and group-corporation classifications. It manufactures and exports plastic laboratory and medical consumables, including pipette tips, tubes, syringe filters, bottles, and related products. The supplier reports ISO 13485 and ISO 9001 certifications, five production lines, 6–10 R&D engineers, and 6–10 quality-control staff. It has self-operated import/export rights, began exporting in 2019, and reports that exports account for 71%–90% of total sales. Its stated service scope includes assistance with product questions, shipping, orders, and related information. Trade records show one transaction associated with a Vietnamese buyer, but the limited transaction count does not establish a broad customer track record.

Supplier typeThe supplier is described as a trading company, manufacturer/factory, and group corporation, while its legal form is a limited company. Its business scope includes manufacturing and exporting plastic consumables, although another record categorizes the company as a trading company.

CertificationsThe supplier reports holding ISO 13485 and ISO 9001 management-system certifications. These certifications provide explicit evidence of formal quality and medical-device-related management systems.

After-Sales capabilityThe supplier states that its team supports product questions, shipping, order placement, and other information, and aims to provide complete service. This supports the existence of customer-support capability, but no evidence is provided about warranty handling, response times, or service performance.

Production capacityThe supplier identifies itself as an experienced manufacturer, provides a factory location in Shaoxing, and reports five production lines, 6–10 quality-control staff, and annual output within the stated range. These details explicitly support established production operations for plastic consumables.

Product Q&A

Q:What is the warranty period?

We provide a comprehensive 2-year warranty for all our mechanical equipment.

Q:How about your price?

As a manufacturer, we normally provide the most favorable prices with our distributors. Of course, the more quantities, the better prices. We accept small profit but more sales. BTW, prices are not only the unit price of product, it should also include service before and after sales, stable quality, lead time, how to solve customer complaint, and etc. Price should be Valuable, should be Win-Win.

Q:May i have your samples for testing?

Sure. We understand your situations. If we are buyers, we also wanna to test the quality to see whether it's a suitable product we will promote. We would like to provide free samples for your testing, but the freight is supposed to pay by customers, which can be deducted in future orders. After test our samples, good or not , please share testing results that we can go ahead about offical PO or improve the quality and re-send samples to fulfill requirements.

Q:How about your lead time?

Normally, we are able to finish the production around 3-4 weeks after confirm the PO. It would be better to check with our sales when we discuss the order.

Q:How about your shipping ability?

Peky have been setting strategic cooperations with many forwarder agents, make sure that we can provide a suitable routing with you, by sea, by air, by railway. Based on your order quantities, our logitics department will provide different choices for your reference.