SummaryThe supplier is a Chinese company with over ten years of experience as an agent and distributor for hydraulic control components. They have strong international presence, exporting 51%-70% of their products, primarily through direct export rights and agents. The company holds TS 16949 and ISO 9001 certifications, indicating a commitment to quality management. However, they lack formal procedures for after-sales service and show limited innovation capability, with no ODM, OEM, or R&D contributions to new products. Their production output is moderate, and they offer minor customization services.
Supplier typeThe supplier is primarily a distributor and agent for hydraulic control components with a focus on exports.
CertificationsThe supplier holds TS 16949 and ISO 9001 certifications, indicating adherence to quality management standards.
After-Sales capabilityThere are no written procedures or records for handling customer complaints or service capabilities.
R&D capabilityThe supplier lacks ODM, OEM services, and SDK availability, with minimal R&D engagement in developing new products.
Production capacityThe supplier has a moderate annual production output and consistent lead times during peak and off-seasons.
Customization capabilityThe supplier offers flexible and minor customization services but does not support 3D software design.
Product Q&A
Q:What is the delivery time for the charge pump?
A:
If the item is in stock, the leading time is within 3 days. If not in stock and the quantity is less than 50pcs, it is within 5 days. Delivery time depends on the quantity ordered.
Q:What is the minimum order quantity (MOQ)?
A:
There is no MOQ for stocking production if the model is common or in our stock warehouse. Larger quantities will receive more favorable pricing.
Q:What are the payment terms?
A:
Payment terms include T/T (30% deposit, 70% balance before shipment) and L/C at sight. Other methods like LC, D/P, PayPal, and Western Union are also accepted.
Q:How are the products packed and shipped?
A:
Products are packed in Eternal Brand, Neutral, or custom cartons according to customer requirements, packed into pallets, and shipped via courier, air, or sea.
Q:What certifications do the hydraulic pumps have?
A:
The hydraulic pumps are certified with CE and ISO standards, suitable for machinery manufacturing applications.