Question 1

What is Unitree Robotics known for?

Accepted Answer

Unitree Robotics is a global leader in agile robotics, specializing in high-performance quadruped robots for industrial, commercial, and research applications.

Question 2

Are you an official distributor of Unitree Robotics?

Accepted Answer

Yes, we are an authorized distributor of Unitree Robotics products, ensuring genuine products, full certifications, and manufacturer-backed support.

Question 3

Are Unitree robots certified for international markets?

Accepted Answer

Yes, all Unitree robots comply with major international standards, including CE Certification (EU compliance), FCC Certification (US electromagnetic compliance), RoHS Compliance (Restriction of Hazardous Substances), and ISO 9001 (Quality Management System).

Question 4

Do your products meet local regulatory requirements?

Accepted Answer

Absolutely. We ensure all necessary certifications for your region, including customs clearance documentation.

Question 5

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by model. Contact us for details. Bulk orders may qualify for discounts.

Question 6

What are the lead times?

Accepted Answer

Standard lead time: 15-20 business days (in-stock items). Custom orders may require additional time.

Question 7

What payment methods do you accept?

Accepted Answer

We accept T/T (Bank Transfer), PayPal.

Question 8

Are prices negotiable?

Accepted Answer

Competitive pricing is available for bulk orders and long-term partners. Request a quote for details.

Question 9

What is the warranty policy?

Accepted Answer

Unitree robots come with a standard 12-month warranty, covering manufacturing defects. Extended warranties are available.

Question 10

Do you provide technical support?

Accepted Answer

Yes, we offer: Pre-sales consultation, On-site/remote technical training, Spare parts & repair services.

Question 11

Can Unitree robots be customized?

Accepted Answer

Yes, we support: Software modifications, Payload & sensor integrations, Private labeling (OEM).

Question 12

How long does customization take?

Accepted Answer

Lead times vary based on requirements. Contact us for a project assessment.

Question 13

How do I request repairs or maintenance?

Accepted Answer

Contact our support team via email/phone. We provide: Troubleshooting guides, Replacement parts, Repair services (local or return-to-base).

Question 14

Are software updates included?

Accepted Answer

Yes, all Unitree robots receive firmware updates for performance improvements.

Product profile

Customization

Application

Control Mode

Model NO.

Degrees of Freedom

Drive Mode

Payload Capacity

Dimension of Standing

Hight Width and Thickness

Weight( with Battery)

Total Degree of Freedom

Single Leg Degrees of Freedom

Waist Degree of Freedom

Single Arm Defree of Freedom

Maximun Torque of Knee Joint

Arm Maximun Load

Calf+Thigh Length

Arm Span

Full Joint Hollow Electrical Routing

Joint Encoder

Cooling System

5W Speaker

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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