SummaryPLASTAR MACHINERY is a trade company located in Zhangjiagang, with a strong focus on providing excellent service and developing innovative products. They have ISO 9001 certification, indicating a commitment to quality management. While they demonstrate significant production capacity, particularly in 3D printing and recycling lines, their after-sales service capability lacks documented procedures. They actively engage in product customization and design, supported by a capable R&D team. However, they do not have overseas branches or participate in trade shows, which limits their international service reach.
CertificationsThe supplier holds ISO 9001 certification, which is a mark of quality management.
After-Sales capabilityWhile the company emphasizes service as a priority, there are no written procedures or records for corrective and preventive actions, or handling customer complaints.
R&D capabilityThe supplier has a strong R&D capability, offering extensive customization options and developing new products to meet customer requirements.
Production capacityThe supplier has a high annual production output and substantial capacity in producing 3D printing, recycling, and extrusion lines.
Customization capabilityThe supplier offers a wide range of customization services, including full customization and design services.
Product Q&A
Q:What is the production capacity of the machine?
A:
The extrusion capacity is 180-260kg/H, depending on the specific configuration and material formulation.
Q:Can the machine be customized?
A:
Yes, the extrusion mold, machine color, and screw type are fully customizable to meet your specific needs.
Q:What brands of components are used?
A:
The machine uses high-quality components including Siemens Beide motors and ABB inverters.
Q:What is the warranty period?
A:
The machine comes with a 1-year warranty for mechanical defects and parts.
Q:Do you provide installation services?
A:
Yes, we dispatch engineers to the customer's factory to handle machine installation and commissioning.
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