SummaryPLASTAR MACHINERY is a trade company located in Zhangjiagang, with a strong focus on providing excellent service and developing innovative products. They have ISO 9001 certification, indicating a commitment to quality management. While they demonstrate significant production capacity, particularly in 3D printing and recycling lines, their after-sales service capability lacks documented procedures. They actively engage in product customization and design, supported by a capable R&D team. However, they do not have overseas branches or participate in trade shows, which limits their international service reach.
CertificationsThe supplier holds ISO 9001 certification, which is a mark of quality management.
After-Sales capabilityWhile the company emphasizes service as a priority, there are no written procedures or records for corrective and preventive actions, or handling customer complaints.
R&D capabilityThe supplier has a strong R&D capability, offering extensive customization options and developing new products to meet customer requirements.
Production capacityThe supplier has a high annual production output and substantial capacity in producing 3D printing, recycling, and extrusion lines.
Customization capabilityThe supplier offers a wide range of customization services, including full customization and design services.
Product Q&A
Q:What types of WPC products can this machine process?
A:
The production line can process various WPC products such as WPC flooring, decking, profiles, panels, and boards.
Q:Is customization available for this machine?
A:
Yes, the machine is customized. We can manufacture specific machines according to customer requirements, including raw materials and control systems.
Q:What is the delivery time for the machine?
A:
Standard delivery is 35 days after payment. For normal voltage configurations, we have stock and can ship within 10 working days.
Q:What certifications does the machine have?
A:
The machine holds CE and ISO9001:2008 certifications.
Q:What after-sales services are provided?
A:
We provide a one-year quality guarantee and lifetime after-sales service. This includes technical guidance, market evaluation, factory layout, installation, and training.
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