Question 1

What are the main materials of your products?

Accepted Answer

Adopt new HDPE( LLDPE) environmental protection plastic / SPCC metal material, all passed SGS testing, in line with EU environmental standards, resistant to high and low temperatures, corrosion and leakage.

Question 2

What capacity specifications are available?

Accepted Answer

A variety of conventional capacities are available, and we can also customize the capacity, size and appearance color according to customer needs.

Question 3

Are the products drop-resistant, anti-aging and suitable for long-term outdoor use?

Accepted Answer

The raw materials are thickened and modified, impact-resistant, compression-resistant, UV-resistant, not easy to age and fade, suitable for long-term outdoor, marine, agricultural machinery and vehicle storage and use.

Question 4

Do your products have relevant certifications? Can they be exported to Europe and America?

Accepted Answer

We have a full set of certifications including ISO9001:2015, UN, KHK, CARB, EPA, CE, BSCI, FDA, which fully meet the import customs clearance standards of Europe, America and Southeast Asia.

Question 5

Can you provide certification documents for customs clearance?

Accepted Answer

We can provide a full set of certification documents, test reports and SGS environmental reports to support customers' customs clearance.

Question 6

Do you support OEM/ODM customization?

Accepted Answer

Yes, we support customization of LOGO silk screen, labeling, color, appearance shape, interface specification and packaging method, and can develop new products by opening molds according to drawings.

Question 7

Can you make packaging with the customer's own brand?

Accepted Answer

We support neutral packaging, customer-customized color boxes, labels and shipping marks, and can design outer packaging according to customer requirements.

Question 8

What is the Minimum Order Quantity (MOQ)?

Accepted Answer

The MOQ for regular in-stock products is low, and the MOQ for customized products is negotiated according to specifications. We support small-batch trial orders and large-batch orders.

Question 9

Can I get samples for testing first?

Accepted Answer

Sample ordering is supported.

Question 10

What kind of packaging do you use for the products? How is the packaging for export?

Accepted Answer

Standard export carton / pallet packaging, shockproof and pressure-resistant, suitable for sea, air and railway transportation. We can make export fumigated pallets according to requirements.

Question 11

What trade terms do you support? What are the shipping methods?

Accepted Answer

We support FOB, CIF and EXW; we can arrange sea freight, air freight, railway and international express, and door-to-door logistics.

Question 12

Do the products have leakage prevention guarantee?

Accepted Answer

Full airtightness leakage test is carried out for each product, and each product is inspected for leakage before leaving the factory, with no leakage during normal use.

Question 13

How to guarantee the after-sales quality assurance?

Accepted Answer

All products are fully inspected before leaving the factory. For non-man-made quality problems, we can provide unconditional return, exchange or replenishment, with full after-sales follow-up.

Question 14

Are you a factory or a trading company?

Accepted Answer

We are a physical source factory, with our own 48,000 square meters factory area, multiple automatic production lines and a R & D and design team of more than 80 people, supporting on-site factory inspection.

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